Question about Kyocera Office Equipment & Supplies
Check to make sure that their is no paper that is jammed in the paper draw. Also open the main panel where you would change the toner and pull out the little draw underneath the toner, I believe it is marked A2. Make sure that there is no paper there as well. Another place that paper will sometimes hide is in the left panel by the duplex system. Sometimes a little piece of paper gets left behind and this can cause the system to think there is still paper jammed in the machine. If all else fails try restarting the system. If you are still experiencing a problem than I would recommend you call your servicing dealer.
Hopes this helps.
Posted on Aug 15, 2008
Push the side button and open the front cover
Pull out the jammed paper from the duplexer. If jammed paper cannot be found, go to the next step.
Pull up on the belt release levers and rotate the belt unit up
Remove the jammed paper and close the belt unit
Close the front cover
Posted on Jan 09, 2009
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