Sony Cyber-shot DSC-W50 Digital Camera Logo
Posted on Dec 11, 2007
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E91:01 Error - DSC-W50

Hi folks, the E91:01 error is blinking on my DSC-W50. Either the flash is not working or not charging properly. Re-initialize doesnt seem to work and Sony centre says to send away for repair. Camera is over a year old so out of warrenty... cost more than the camera!! Can you please suggest a solution for this problem? Or maybe recommend somewhere I can get my hands on spare parts in Ireland/UK... Any help on this is appreciated

Thanks a mil.
Paul (Ireland)

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  • 2 more comments 
  • kiranharsha Mar 12, 2008

    I am having DSC H7. I am getting error E91:01. Because of this the symbol of flash is continously blinking and the flash is not working. I had shown it to the repair center, they are saying that the main special circuit board is out of order and expense for the same will be around Rs. 15000. Is there any solution for this? What will happen If I am using it in the same way without flash?

  • lkufel Mar 17, 2008

    I have the same problem right now!!! I purchased the camera at Best Buy over a year ago so I have no warranty either. It was working just fine over the weekend and all of the sudden there was an E:91:01 message. Best Buy told me it would cost $100/hour to fix it which 2 hours is already the cost of the camera! Please help!!



    Lindsey (Texas)

  • peaced off May 10, 2008

    I tried every step you wrote but the error was not reactified

  • Anonymous May 17, 2008

    Hi folks, the E91:01 error is blinking on my DSC-W50. Either the flash is not working or not charging properly. Re-initialize doesnt seem to work and Sony centre says to send away for repair. Camera is over a year old so out of warrenty... cost more than the camera!! Can you please suggest a solution for this problem?

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  • Posted on Sep 13, 2008
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Error E:91:01
Reset the setting,on the clock set menu turn off the camera then remove the memory card and open the camera now reset the settings now you will get back your flash

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  • Posted on Aug 04, 2008
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This is common problem in the Sony digital cameras.

The quick way to solve it is to reset the camera's internal firmware.
The Sonys have a reset button near or under the battery/ card door. The suggestion is to press the button, close the door and start the camera. Here is a link to the process.
http://www.camerahacker.com
I have not done a reset this way, but it would be interesting to know how you came out on it.
Then you will have to reset from the menu/s all the options including the date and time.

  • Anonymous Jun 18, 2013

    thanks. i had same problem and already repaired it.

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Anonymous

  1. Press Menu button
  2. togle across from REC Mode to setup
  3. togle down thrice from camera to setup 1
  4. togle across into sub menu
  5. togle down from four times to Initialize
  6. togle across again to the sub-menu
  7. togle up from cancel to OK
  8. press center button to accept the OK choice
  9. Screen changes and so press okay again
  10. It should restart the camera
  11. Opening on the 'Clock Set' screen
  12. togle down to cancel and use the camera and make sure that you have the camera to flash, if it works try again in the Auto function.
  13. If it is still not working do not worry follow the steps again two or three more times, As this is generally a software error message and not a hardware malfunction.
  14. If it is working then don't forget to set your Clock.
Tell if this works for you Giovanni de Francisci [email protected]

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Related Questions:

0helpful
1answer

Hi, my Sony cybershot DSC-W230 has E:91:01 flashing on the screen?
i also had same error of E:91:01 with my sony W230 camera..i just get it corrected by following steps..
SETTINGS-MAIN SETTINGS-INITIALIZE-OK
Read full answer
Apr 22, 2011 • Sony Cyber-shot DSC-W50 Digital Camera
0helpful
1answer

Sony DSC-W50 camera Error msg E:91:01
Hi,

Please follow the instructions given below
1. Turn OFF cam
2. Remove the battery or the power supply
3. Turn the switch to CAMERA for about 30 sec
4. Turn the switch to OFF
5. Install the battery or power supply
6. Turn the switch to MEMORY
7. Open the LCD cover and press the RESET button ( small inner button )
8. You will be prompt to adjust date/time. Do it
9. Take some pictures


Second step:
1)at setup do a initialize.
2)go to flash function to turn off the flash (must do it fast,b4 the E91:01 appear,if not you need to reset it again )
by now E91:01 will never appear.you can use it like normal,be sure not to turn on your flash again or go to night mode.if not you need to perform step 1 & 2 again.

Let me know, if need further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!
Read full answer
Oct 07, 2009 • Sony Cyber-shot DSC-W50 Digital Camera
0helpful
1answer

E:91:01 in DSC-W80
I can't recall all the Sony error codes off the top of my head, but I believe E:91 is that your flash is not working.

Can you take pictures at all or do you get just the error code? If you can take a picture with the flash off then your flash needs to be replaced.

If you can't use the camera you need to first press the reset button, then reset all camera settings to default.

1-3. PROCESS AFTER FIXING FLASH ERROR
When "FLASH error" (Self-diagnosis Code E : 91 : 01) occurs, to prevent any abnormal situation caused by high voltage, setting of the flash is changed automatically to disabling charge and flash setting. After fixing, this setting needs to be deactivated. Flash error code can be initialized by the operations on the HOME screen.

Method for Initializing the Flash Error Code
Initialize
Initializes the setting to the default setting. Even if you execute this function, the images stored in the internal memory are retained.
1 Select [Initialize] with v/V/b/B, then press z. The message "Initialize all settings" appears. 2 Select [OK] with v, then press z. The settings are reset to the default setting.

To cancel the resetting
Select [Cancel] in step 2, then press z.
· Make sure that the power is not disconnected during resetting.

Hope this helps.

Thomas D.
Owner, Darntoothysam com
Affordable Digital Camera Repair
Read full answer
Sep 07, 2009 • Sony Cyber-shot DSC-W50 Digital Camera
0helpful
1answer

Flash error on sony cybershot
Try to resetting (initializing) it. But if the problem repeats soon, look for service.
Read full answer
Aug 30, 2009 • Sony Cyber-shot DSC-W50 Digital Camera
2helpful
1answer

Sony cyber-shot dsc-w50 problem
Hi!
It's a flash error. Could be flash fuse or flash board. If you have a multimeter and you're ready to open it, contact me at [email protected] or contact your local Sony service center.
I work in a Sony service center.

Tom
Read full answer
Jul 27, 2009 • Sony Cyber-shot DSC-W50 Digital Camera
1helpful
1answer

Sony cyber-shot dsc-w50 problem
When “FLASH error” (Self-diagnosis Code E : 91 : ** ) occurs, to prevent any abnormal situation caused by high voltage, setting of the
flash is changed automatically to disabling charge and flash setting.
After fixing, this setting needs to be deactivated. Flash error code can be initialized by the operations on the Setup screen.
Method for Initializing the Flash Error Code
 Initializes the setting to the default setting.
1 Select [OK] with v on the control button, then press z.
The message “Initialize all settings Ready?” appears.
2 Select [OK] with v, then press z.
The settings are reset to the default setting.
• Make sure that the power is not disconnected during resetting.
Read full answer
Jul 26, 2009 • Sony Cyber-shot DSC-W50 Digital Camera
1helpful
1answer

I get an error message, E:91:01 blinking ,I can't find Reset bottom under LCD cover
Hi!
It's flash error. Could be a dead flash fuse on the main board or bad flash board. Contact your local Sony service center, but if they ask too much, you can contact me at [email protected] and I will give you a good price.
I work in Sony service center.

Tom
Read full answer
Jul 12, 2009 • Sony Cyber-shot DSC-W50 Digital Camera
0helpful
1answer

E:91:01
I've had my dsc w50 for about 2.5yrs and its just started the same milarky! Go to menu, set up 1 and re-initialise, it cleared for me then came back again. Went through the same process just now and error has gone for time being, although I think the flash is on its way to heaven. Some pictures are dark and others completely white out!!

Taking it in to the sony shop tomorrow to see if they can lend any advice - I hope it doesn't mean a new camera as I've not over used it....

Let me know how you get on
Read full answer
Dec 03, 2008 • Sony Cyber-shot DSC-W50 Digital Camera
3helpful
3answers

Error E91:01 on DSC H7
I had this same problem. Go to Home / settings / main settings / initialize. This resets the camera and you will need to reset the date-time.
Read full answer
Mar 12, 2008 • Sony Cyber-shot DSC-W50 Digital Camera
0helpful
2answers

Sony Cyber-shot DSC-W50 issues
hi there
you can try doing this and it should work and solve the problem for you

  1. Press Menu button
  2. togle across from REC Mode to setup
  3. togle down three times from camera to setup 1
  4. togle across into sub menu
  5. togle down from four times to Initialize
  6. togle across again to the sub-menu
  7. togle up from cancel to OK
  8. press center button to accept the OK choice
  9. Screen changes and so press okay again
  10. It should restart the camera
  11. Opening on the 'Clock Set' screen
  12. togle down to cancel and use the camera and make sure that you have the camera to flash, if it works try again in the Auto function.
  13. If it is still not working do not worry follow the steps again two or three more times, As this is generally a software error message and not a hardware malfunction.
Read full answer
Oct 01, 2007 • Sony Cyber-shot DSC-W50 Digital Camera
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