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What can I do when my fire stick keeps freezing

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Ed Cole

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Most likely a slow internet connection. Check your speed with an app called Speedtest or equivalent.

Posted on Sep 02, 2019


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Fire stick 2 keeps buffering and freezing. Have WiFi. Network says signal is very good. How can I stop if buffering. please help. It's annoying.

You need to see what the wireless router says about the channel congestion. Not necessarily the signal strength. The firestick finds the router and connects to it by matching its channel. So in essence you have everything on the one channel. IF you have neighbors that are on the channel then it is very congested. There is no way to change the channel from the firestick side.

Jul 29, 2018 | Televison & Video

3 Answers

Fire stick is frozen

A number of scenarios may yield a frozen fire stick. And just what screen is visible during the freeze is sometimes relevant. Other than a reset procedure, you can also consider the scenarios mentioned on the following page:

Solved Amazon Fire Stick Black Screen Frozen updated 2018

Here is a discussion of the reset process:

How to Reset Your Amazon Fire TV
This generally involves pressing select and start simultaneously and after a restart, unplugging and re-pluging the power cable after a brief delay.

Jun 05, 2018 | Televison & Video

1 Answer

How do I stop the fire stick from locking up when watch a program?

If You are powering the stick from the USB port on TV, You need to plug the power to stick from the wall plugin using adapter instead of TV's USB port. The port in most cases does not have enough power to run the stick! This will cause the stick to stop performing restart or freeze up!

Jul 13, 2017 | Televison & Video

1 Answer


If You have the power side of stick plugged into a USB port on the tv, unplug it from TV and use a wall plug adapter to power the stick! Sometimes the TV USB does don't send enough juice to the stick to give it the power it needs, which will freeze up the stick! If this is the problem, and a fix please give me a point for helping Ya! Thanks!

Jul 13, 2017 | Televison & Video

1 Answer

My fire stick remote won't navigate all directions and keeps telling that the remote is "not clickable" . Had same issue using fire stick remote application on my phone.

Your remote might be in voice mode. To take it out of voice mode press the "Menu" and "Back" buttons simultaneously. This should make it clickable.

Apr 07, 2017 | Amazon Fire TV Stick

1 Answer

My fire stick keeps configuring when it's finished it will show fire stick then reconfigure again repeats again

Have you tried live chat with Amazon?
Have you tried Amazon Customer Service?
If you contact Amazon and explain the problems you are having one of their customer service experts would be happy to help you.

Apr 03, 2017 | Amazon Fire TV Stick

1 Answer

My amazon fire stick remote keeps freezing up

hi check whether your internet is fast else deleted some file for internal storage device.

Mar 04, 2017 | Amazon Fire TV Stick

1 Answer

When im watching my fire tv stick it keeps flashing onto a blue screen then flashing back to what im watching how do i fix this

It just does this with the fire stick, regular TV is ok? If that is the case the fire stick is most likely defective.

Jan 10, 2017 | Amazon Fire TV Stick

1 Answer

Problem with getting tv to fire up, takes about 20 minutes of pushing power button to start.

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Jan 10, 2016 | Televison & Video

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