Dell A940 All-In-One InkJet Printer Logo
Posted on Sep 13, 2009
Answered by a Fixya Expert

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Dell 944 all in one - used NON-Dell Print Cartriges - Cheaper

I ordered on line my last cartridge from and independent distributor - using a re-manufactured cartridge and my printer work for awhile as long as I by passed the error message of low ink. Now the system is really low and will not recognize the Non-Dell Cartridges and gives me an 1102 error message. Do you know how I can by-pass this now and in the future the lower price of the cartridges is so worth the effort.

  • 1 more comment 
  • Lemonearth Sep 13, 2009

    the display on my printer - Dell 944 said to check the manual for a 1102 error. another message indicated I should check the cartridges for the tape being still attached. The cartridges have been installed for about 1 month and I have not had any problems until the printer program decided that I didn't have any ink and I should order new cartridges. I even re-installed the cartridges but the error message still appears. when I use the align paper program I don't get a complete alignment some of the lines are blank.

  • Lemonearth Sep 14, 2009

    Sorry I didn't respond sooner - I have not solved the problem but I did chat with a Tech from Dell. He said that the fact that I purchased a Dell cartridge from an independent distributor was the problem. The printer will not accept anything but new Dell products. He indicated they fear that the ink used in a remanufactured cartridge, even though they use the original Dell cartridge, will eventually do something to the printing sensor and even though it worked at first, would eventually stop working and give me the error code 1102. Their suggestion was to buy 2 new cartridges from Dell or upgrade to a new printer for 49.00. But I still have a problem with purchasing the ink cartridges from Dell at a price of 36.00 - so pay 49.00 for the printer and have to pay 36.00 to print is soooooo crazy and unfair! At this point a Dell printer is the last printer I want to use - I use the photo feature, which eats up the color ink, often. With rising cost I was hoping to find and alternative to the expensive Dell ink cartridges. It appears that I have ruined the printer in the process. I really hate the "control" of big business - especially - Dell and Microsoft!!!!!!!!!!!!!!!!!!

  • Anonymous May 11, 2010

    are you sure about 1102 error report? because 1102 error means:- "The beginning of the tape or a partition
    was encountered." This error code may also display as
    "ERROR_BEGINNING_OF_MEDIA" or as the value 0x44E.

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1 Answer

Clive

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  • Master 4,362 Answers
  • Posted on Mar 02, 2010
Clive
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Hi there
Your error message is coming from the Dell Series 5 ink Cartridge. To reset the error message, unplug the printer from the wall. Now remove the power brick from the back of the printer. Wait 60 seconds and then plug everything back in. This usually resets any error messages on the printer. Make sure the Dell Series 5 ink cartridges are intalled correctly by removing them and re-seating them .
Black in left or black side, color in right side or color side

If using a photo cartridge...

Photo cartridge in the black side(left) and color in the color side(right)
Dell Series 5 ink cartridges have a sensor in them that cannot be reset

It is also possible to get a new ink cartridge with a bad sensor. Please take it to the place of purchase for a refund or a replacement one.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

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Related Questions:

3helpful
1answer

We have a Dell 944 showing Error 1102 consult user guide...cannot find the user guide. We just replaced color ink cartridge with a re-processed one ordered online. Please advise...many thanks!.

Hi there
Dell Printer 944 error message 1102
Please unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Now plug everything back in. This will reset any error messages the printer has. Now open the printer with the power on and the cartridges should go to the center to be replaced. Take out both Dell Series 5 ink cartridges and make sure the tape is off the cartridges and insert both back in and make sure the seat properly and latch. Close the printer and it should print an alignment page. If you still get the error message

Why does my Dell ink cartridge level still show up as "low ink" after refilling them?
Dell ink cartridges have a sensor that reports the ink level as low once it reaches a certain level. The sensor can not
be reset. If you refill an ink cartridge that previously reported low ink, it may print fine, but the sensor will always
report low ink. Buying or replacing ink cartridges with new Dell cartridges will resolve the low ink message.

Dell discourages ink refills. Refilling ink may lead to print quality problems, and even eventual hardware problems.
This post is in no way a validation of refilling ink cartridges.

Why my printer is reporting “low ink" after using refilled/remanufactured ink cartridges?
Most ink cartridges have sensors that report the ink level. The “Low Ink” is usually the last sensor (fuse) before
running out of ink.

Since the sensors are fuses that open when the ink level drops, they cannot be reset. If you are using refill or
remanufactured ink cartridges, the best thing to do is to disable “ink alerts” on the printer’s software so you don’t keep
getting “low ink” messages.

To disable “Ink Alerts” on Dell inkjet printers:
1. Open the Dell printer software (All-In One Center, Tool Box, etc)
2. Go to Settings
3. Advanced
4. More Options
5. In the “Appearance Mode, window, check “Never display the Printing Status window” and “Display the low
ink alert only when the cartridges are almost empty.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
0helpful
1answer

I get error meesage 1102 on my Dell 944 printer. it's telling me cartidge error or incorrect cartridge. i have used only Dell cartridges and have not changed recently. the cartridges are not empty. can...

Turn off the printer and unplug the power cord for about a minute. This should reset the error codes. If you still receive the same code when you go to print, open the case and the cartridges should move to the center to be replaced. Take each cartridge out and make sure there is nothing that is covering the sensors or physically wrong with them. Put the cartriges back in and make sure they are "seated" properly. Test to see if you still receive the error message.

If you still experience the error message and the cartridges are old or less than 50% ink, there might be an issue with the cartridge's internal sensor. You can find out more information on the internal sensor's HERE

0helpful
1answer

Will not print in black.

1st clean heads, on printers menu, then check if you have instaled non canon ink cartridges, you maybe burn out ink printheads. ONLY USE ORIGINAL INK CARTRIGES ALWAYS.this a normal failure on NON CANON INK SPARES.
0helpful
1answer

Reset ink levels on dell 944

If you refilled the cartridges, you may want to try new Dell branded cartridges.
0helpful
1answer

Dell 944 photo all in one printer - unsupported cartridge error message

If your Dell Printer is not working properly or you're facing technical problems setting up your printer and you want professional technician executive, this is when we step in.
Dell Printer Customer Care Phone Number +1-833-260-7367
we have provided you the best dell customer support. when you facing any technical issues in dell printers. If you and your friends need and ask the best for dell printer services, you only need to
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0helpful
1answer

Installing ink cartridge

I've had this problem too. The only way to make the message go away is to buy the ink from Dell. Although generic ink cartriges will work the printer will not/can not reset the "low ink" message unless you buy the cartriges directly from Dell. So you can use another brand, but you'll just have to overide the low ink message when it pops up by telling it to continue printing. Then you can tell when the ink is low by seeing it when it prints out.
0helpful
1answer

Dell 926 printer

Dell cartridge are quite expensive, and refilled and non original cartridge are often not accepted by Dell printer. If you use non original cartridge often you keep getting this message unless you replace both cartridges.
Be also careful also if you use refilled, sometimes refilled can leak all over the inside of your Dell printer right when ink is coming to the end.
In your case try replacing both cartriges at the time, this usually clears the error.
A suggestion: Dell small inkjets are sold at a price often inferior to the cartridge set price, and now you know why, ask the price for a new Lexmark, HP, Epson,Brother, Canon etc. next time you have to replace a cartridge set, it may be worth buying a new printer.
Apart small inkjet sector, Dell produces excellent laser printers, computers, laptops and more.

You can read more opinions on small dell inkjets here or using google.
0helpful
1answer

Some print lines fade out making a poor copy

If you are seeing lines it is the cartridge and it's bad.

Refilled cartridges usually only work about one time and then the cartridges run into problems. They either leak or the cause lines in the copies.

If you can return and get a non refilled one, that should work.

37helpful
7answers

Carrier jam on dell 924 printer??

I was able to fix this issue on my all-in-one 944 printer. What happened was that one of the ink cartridge lids had popped open. The hard part was that the carrier was stuck on the far left side, and I wasn't able to pull it over for easer access. However, I was able to fit a finger in and push the cartridge back down. Then when I turned the printer back on the error went away.

Hope this helps
1helpful
2answers

Low warning annoying me

Dell's proprietary grip on its printers causes this message to appear with any non-Dell or refilled cartridge. The messages/ink filled levels will only be reset if you buy a new Dell ink cartridge or have a way to update their encoding strip.

The good news is that you can still use refilled cartridges just minimize the level warnings to the task bar and ignore them when they come up. Everything should still print fine.
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