Question about The Office Equipment & Supplies
Believe it or not, I received the same message. I actually found a tiny piece of paper stuck in the rollers. A previous user might have had a jam and paper crumbled and ripped when removed.
Sometimes with the paper being removed the message will not clear try restarting your printer. It's also a good idea to clean your printer heads and printer altogether.
Posted on Aug 23, 2019
service the rollers (either clean the pickup with clean alcohol or use sandpaper ) sometimes clean the fluff from the printer with dustoff helps as well
Health and Safety get an engineer to do it for you. if you have warranty call them out. check your total page count and diagnostics via printer status page before you call them out.
Posted on May 23, 2008
SOURCE: False Paper Jam Message
Probably a jam sensor is dirty or stuck. Look through the paper path for a stuck plastic sensor arm, or dirt or paper dust on photocell typr sensors.Paper sensors are normally located near where paper feeds, and where it exits the machine. The paper must pass over these sensors as it travels through the machine.If a scrap of paper is left on the sensors, they will report it as a jam. If you can, try manually pushing a sheet of paper through the printer, ONLY in the direction it normally feeds. This may free up a stuck sensor arm, or force out the jammed scrap.
Posted on Jun 09, 2008
SOURCE: paper jam
try this, its probably a small part of jammed paper or then theres a problem with the pickup, try cleaning it.
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
Posted on Jun 03, 2009
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Feb 27, 2010
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