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How do you check cartridges - Office Equipment & Supplies

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I have a Lexmark Printer z2400. i have a lexmark ink Cartridge that was working. now i get the message "unsupported Cartridge'. I was able to print a test page twice then it went back to...

that can be happened with some problem of cartridge or cartridge holder.
if you can check the printer with your older empty cartridge, and you can see
the different error message with that , it says your printer is OK.
and have some problem with your cartridge.and need to replace it.

if you can see same message with your old and empty cartridge,
you can clean both of cartridge the connecting pads ( in printer cartridge holder and
back side of the cartridge ) using by IPA and check again.
if had corrosion or some ink swallowed problem , can be clean with that.

after that if you got same result, you need to check your cartridge with
another printer or your printer with another good cartridge.

Jan 03, 2011 | Lexmark Office Equipment & Supplies

1 Answer

Epson stylus sx200 refuses to acknowledge black ink bought direct from epson

I believe the DX series and the SX use the same system

# Determine which ink cartridges are not recognised.
# With the ink cartridge holder in the ink cartridge replacement position, lift up the ink cartridge holder lid and take the cartridge or cartridges out.
# Check that the cartridge is a genuine Epson ink cartridge - look for the EPSON branding and T0xxx codes on the cartridge labels.
# Check that the cartridges are correct for your Epson product.
# Wipe the green Intellidge Chip on the cartridge that is not recognised.
# Check the chip contacts within the ink cartridge holder for any debris or dried ink and wipe with a lint-free cloth if necessary.
# Check that the plastic at the bottom of the cartridge has been pierced.
# Check that the cartridges are in the correct slots.
# Reinstall the cartridges into the ink cartridge holder in the correct order.
# Push the ink cartridge down firmly. It should click into place.
# Repeat this for any ink cartridges that were removed.
# Push the ink cartridge holder lid down. It should clip into place and be secure.
# Press the Stop button, this will return the ink cartridge holder to the right hand side of the unit.
# If the error light flashes after the print head returns to the home position, the ink cartridge may not be installed properly.
# If the red light is no longer displayed, but Status Monitor still reports a Non-Genuine Ink warning.
# If the red light is still on the printer, and Status Monitor indicates that an ink cartridge is not recognised, follow the steps below.
# If the problem remains, there may be a fault with the ink cartridge.

Dec 30, 2010 | Epson Office Equipment & Supplies

1 Answer

Display has "remove and check

It seems simple enough, but this is one of the most effective ways of fixing printer cartridge error. Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached.

To reattach the cartridge check the following steps :

turn on the lid of the printer and then remove the cartridge from the printer head.

Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report.

Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.

Nov 11, 2010 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Printer will not print. it read remove and check cartridge.what to check for?

Check for empty cartridge. Check for cartridge NOT properly seated.

Wipe the electrical contacts of the cartridge with swab and 99% isoprophyl alcohol and reseat.

Oct 06, 2009 | HP PSC 2175 All-In-One InkJet Printer

1 Answer


Hello sir; Make sure the cartridge you buy is OEM not refurbish, check all the cartridge install right, if still have problem that's means cartridge senser defect.

Aug 05, 2009 | HP Office Equipment & Supplies

2 Answers

Cartridge installed but says cartridge missing

Sorry to hear about your Printer problems.
Just like everything else, you get what you pay for. !
Sometimes more, sometimes less, !!!

If you are having trouble with the printer not seeing the cartridge, it will be for mostly 1- reason.... Not making connection....

Connection point are in 2- Places... 1- Cartridge Base on Printer... 2- Base of Cartridge.....

Note.... Some cartridges, like HP for example.. have a copper foil or circuit tape which is easily damaged when sitting outside printer or box.
If it was me, I would.......
1. Remove cartridge from printer
2. Place cartridge in a plastic bag and seal the bag..
3. Clean bottom base where cartridge sits, using Q-tips and worm water...
Note.. We are not washing the area, we are trying to remove any clogged points of entry.
4. If the cartridge is New or yon can hear liquid inside when shaking,
Check and make sure the plastic safety tape is completely removed.
Turn cartridge over and look for a Silver Strip.. This is where the ink transfers to, before hitting the paper.
5. With a Damp tissue or cloth, wipe gently across the sliver strip.
6. Now, Hold the cartridge with the strip downward for a few seconds, squeezing the side gently.
7. Flip cartridge over and wipe again with Dampened Tissue or Light Cloth.
Note... If after wiping the silver strip with dampened cloth or tissue you see vertical colored strips appear, its working....
8. If you hear liquid inside the cartridge and after applying worm water to prescribed areas, you still see NO INK, replace cartridge or bring to Walgreens for refill.
Note.... Walgreens will check cartridge completely and if it fails mechanically and or electronically they will let you know.
Also, they will refill most Black cartridges for just over $10.00 USD and $13.00 or so for Color.
I have found this to work for me in many printer applications...
A, Check cartridges for Safety Tape
B, Check cartridge for damages
C. Check printer base for clean thru put.
D. Check cartridge for ink flow.

Hope this information has been of help to you.
John Ray
[email protected]

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Jul 13, 2009 | Office Equipment & Supplies

1 Answer

HP LaserJet P2015 cartridge refill

The simplest way to get around this check is to have atleast 2 cartridges. The printer checks the chip to check if the same cartridge is installed again. By refilling a different older cartridge and installing it you can fool the printer and get around this check.

Dec 04, 2008 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Cartridge problem

1. remove the cartridge and check the cartridge no. is it supported or not

2. if its supported then clean the cartridge contact and carriage cartridge contact with clean cloth and then check

3 some time what happen if color carteidge sircuit is gone bad then also this issue is comming so please check with new pair of cartridge

if issue same after done these steps then go to the neareast service center might be carriage pcb or flux cable or logic pca one of these part might be goes faulty

Nov 03, 2008 | HP Officejet 4110 All-In-One InkJet...

2 Answers

Hp psc2410xi

The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    1 Answer

    Remove and ck right cartridge

    Once remove both the cartridges from the all-in-one and then clean the copper contacts of the cartridges and then put only black cartridge and check for the message displayed on the all-in-one if it even reads check right cartridge then the issue is with the all-in-one hardware. If it reads insert right or color cartridge then the issue seems to be with the cartridge.

    Remove the cartridges from the all-in-one and power cycle the all-in-one and then reset.

    Now insert the cartridge and check for the result. If the issue still persists then check the expiry date on the cartridge and once replace the cartridge and check for the result.

    May 27, 2008 | HP Officejet 7210 All-In-One InkJet...

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