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J
Jayne Posted on Aug 20, 2019
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Bosch detergent drawer only opens a very small way, about 3/4. Inch. Stuck on blue conditioner part, help!

It was ok. Until it was pulled all the way out to clean it, and then for a few washes, now impossible to pull out to use correctly

1 Answer

Eric Taylor

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  • Master 590 Answers
  • Posted on Sep 27, 2019
Eric Taylor
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Joined: Mar 15, 2008
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You will need to use a screwdriver to remove it with force and then determine if the softener capsule has not dislodged preventing the opening of the draw in the first place eric992

5 Related Answers

Anonymous

  • 1665 Answers
  • Posted on Feb 15, 2008

SOURCE: detergent dispenser stuck, I think the detergent cup is preventing the drawer from opening

Here there is a user guide and instructions of a similar washer model.
http://www.laundrymanuals.com/manuals/mfg/lg/wm2496h.html
and also all available LG washer manuals to download.
http://www.laundrymanuals.com/manuals/mfg/lg/lg_frontload_washer_product_list.html
Have a look of how top lid is mounted.

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Anonymous

  • 1543 Answers
  • Posted on Oct 11, 2008

SOURCE: Detergent dispenser drawer stuck

You may have to remove the washer top (three phillips screws at the back, then push top back about two inches and lift it off) then drill a hole in the top of the plastic dispenser to allow you to use an object like a screwdriver to maneuver the offending part around so it will drop down and allow you to open the dispenser drawer. Use foil tape to seal hole if you don't want to buy a new dispenser. Clean out blue plastic dispenser parts so detergent will siphon out completely. Pushing down on the center tab at the back of the dispenser should allow you to take the dispenser drawer the remainder of the way out. In the future, make sure you do not use over 1 tablespoon of HE soap (and 1 teaspoon of fabric softner) max per load. Even less if you have 2x or more detergent.

barkencoa

Barry Coates

  • 3463 Answers
  • Posted on Jan 02, 2009

SOURCE: fabric conditioner drawer does not empty

The inlet to the conditioner compartment is probably blocked.
Get a thin piece of flexible wire and make a right angled bend on the end about 1" long, and poke it into all the holes u can see in the top of the dispenser compartment, particularly the ones at the front right side.
This should solve the prob.
Plz rate this solution .
Thanks

barkencoa

Barry Coates

  • 3463 Answers
  • Posted on Jan 26, 2009

SOURCE: Bosch axxis washing machine detergent symbols

There are usually 3 compartments in the drawer, the smallest is for using fabric conditioner, the largest is where you put the powder or detergent in, the middle size one you do not put anything in, as it is where the cold water comes in for rinsing.
Plz rate my solution.
Thanks.

Anonymous

  • 1902 Answers
  • Posted on Feb 08, 2009

SOURCE: Bosch Dishwasher SHU43C Not Washing Dishes

Check for plugged nozzles

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Related Questions:

0helpful
1answer

How do I get the stuck detergent drawer open?

U see the blue colour softner drawr inside the detergent drawr just push it down after u remove ur drawr it will come easilly
1helpful
1answer

Conditioner rise on the waa24270gb

Pull the drawer all the way out (pull out until you get restriction, then press on the middle, just above where it says 'MAX' for fab cond and this will allow the drawer to come out fully)
Where you press to get it out, pull this up and you will see a fixed cylinder in the drawer and a larger cylinder attached to the pivoted portion, ensure the drawer is clean of detergent and fabric conditioner residue, particularly inside the larger cylinder, use an old toothbrush (I have an old washed clean mascara brush that perfect for the small crevices etc). When you put the drawer back together the large cylinder sits over the small one and the top should clip in position via two small plastic tags.
Whilst the drawer is out, look into the machine and up into the top of the dispenser housing. On the left and right you will see several smalls hole, in the centre above where the fabric conditioner section is you will see four small square holes, this is where the water enters to dispense the conditioner, if it is particularly grubby in here use a scourer or toothbrush to give it a clean. Once it is clean you need to get a cable tie and feed it through all four square holes until you see it appear at the back of the dispenser housing, give it a little wiggle and pull it back out.
Replaced the drawer, add a small amount of conditioner to test and run on a rinse/spin or freshen up cycle- should be 18-22mins on display. Check the conditioner has been dispensed. Hopefully, this should sort it. Let me now if you need any further help.
0helpful
1answer

The small detergent section of the tray always stays full of water. is that normal?

Hi from retired Englishman in SW France,
No, not full. I suspect that the conditioner/softener tray needs a thorough clean,
paying particular attention to the sentences in BOLD ;-0)
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
If this does not work, pull out the dispenser drawer far enough to be able to just see the softener tray, select the (final?) rinse and check that water is entering the tray. If it isn't there is a fault with the water distribution and an engineer call is required ;-0(
Good luck,
John C
2helpful
1answer

How do i remove the detergent drawer

Hi from retired Englishman in SW France,
These guidance notes are written to cover different types of washer. Bosch is the first! They also cover various problems ;-0)
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
If this does not work, pull out the dispenser drawer far enough to be able to just see the softener tray, select the (final?) rinse and check that water is entering the tray. If it isn't there is a fault with the water distribution and an engineer call is required ;-0(
Good luck,
John C
2helpful
1answer

Cant opne the drawer-softner/powder dispenser on my bosch 1200 s express

Hi from retired Englishman in SW France,
Here are my complete guidance notes for accessing and cleaning dispenser drawers.
The Bosch one is first on the list. If you still cannot remove it i.e. it is stuck come back to me, please!
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
Good luck,
John C
2helpful
1answer

How do I remove the detergent draw on my HEC 1050 washing machine

Hi from retired Englishman in SW France,

Here are my general guidance notes for dispenser drawers which should help- and it's worth following them all ;-0)
----------------------------------------------------------------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catch underneath or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
I hope this is your problem and solution!
Good luck,
John C
0helpful
1answer

The detergent drawer will not shut, it seems jammed but when checked nothing there peventing shutting, also small plastic part, funnel and tube has dropped into detergent drawer, don't know where its come...

Hi from retired Englishman in SW France,

What you descibe- 'small plastic part, funnel and tube' sounds to me like the softener/conditioner drawer vital part! Because softener is fluid the drawer cannot just be open-ended like the pre-wash and wash parts else the softener would drip straight into the drum on pre-wash/wash! The water/softener mix is designed to siphon down this tube/funnel.
I would think that you could see where these bits have broken off. You will probably have to purchase a replacement.
I wonder if you have managed to take the detergent drawer completely out? If not here is an idea of what to do (I've copied and pasted almost all of my guidance notes on cleaning the softener part) -
---------------------------------------------------------------------------------------------------------------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
------------------------------------------------------------------------------------------------------------------------------------------
Good luck,
John C
2helpful
2answers

Fabric conditioner section in draw always full with water after cycle has finished

Detergent drawer is clogged with soap. to remove look for small plastic clip on the inside above the detergent drawer which needs to be released. Remove detergent drawer unit and wash thoroughly under running water, or bucket. Replace and problem should be solved until it gets clogged again.
57helpful
6answers

Front loader LG washer drawer for detergent is stuck won't open

Remove the top of the washer by removing the 2 retaining screws (phillips head) from the back of the unit & sliding the washer top back about 2" & pulling up. You will see a white detergent dispenser box with several hoses coming off the back in the left front of the unit (this box contains the detergent drawer). The lid to this box is held on by 8 pressure snap clips. You only need to release the 4 snap clips (3 large, 1 small at the rear) on the right side of the box (nearest the washer drum). Pull up on the right side of the lid while pulling out on the detergent drawer. It should come out normally. Do not reassemble until you read below, then reverse the steps to put the washer back together.

The problem will be the "softener" lid (blue). It will not be sitting down in the drawer assembly & will catch on the lid of the white detergent dispenser box. Simply remove the blue lid to avoid future jambs. It only serves to identify the fabric softener recepticle & it keeps fabric softener from splashing around when water enters the system. You may need to remove the entire detergent drawer periodically to clean (push down on the blue thumb indent inside the drawer to release it from the housing).

Hope this keeps you from drilling through the lid & ruining a $23 part, like I did.
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