Question about Furniture
I paid $18 at the dealer for just the knob. Then I found it online here for $4.70
Posted on Oct 14, 2009
SOURCE: My EMS 9 massage chair
The massaging is done by small motors with eccentric weights attached to the shafts. Those motors are controlled thru a very simple control board that in your case appears to have failed.
To fix the chair you will have to access the board and find out why it has failed - at least a basic experience in electronics is required, to perform the tests on the relays and triacs used to control the motors. If you don't posses this experience then all you can do is to check that the power cable, the remote cable and the motors cables that plug in the board are firmly inserted - for everything else you will have to call a pro.
Posted on Sep 14, 2011
With Golden Technologies chairs, there is a self diagnostic system. There are LED lights at the transformer and the hand control. If you do have have lights at the transformer, it may be a power issue or a bad transformer. If you have lights at the transformer but not the hand control, it is the hand control. Since you state you ahve lights on the hand control, it is probably a motor issue.
The best thing you can do is call the store which sold you the chair or call Golden directly at 1-800-624-6374. While they do not sell directly to the public, they can point you to a local dealer who can help with the repair.
Posted on Sep 19, 2011
3ways you can get this information
1-- go to a retailer of the chair and find out where it can be repaired --that will get you an authorized service agent
2-- call the manufacturer direct for a list of authorized service agents
3--- go google and type in-- manufacturer of ems 12 massage chair-- and click on the distributor / service agents tab and call them direct on the phone
Posted on Nov 14, 2016
Testimonial: "Have done all three suggestions previously and have not been helped. Looking for outside the box help. Thanks"
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