Dvd drive problem

If the CD/DVD drive is not visible in the "My Computer" window but it's listed in the Device Manager under the "CD/DVD Drives" category then editing the Registry would resolve the issue.

Follow the steps given below to edit the Registry settings for the "DVD Drive":

(i) Please press the Windows logo on the Keyboard and then press the "R" key while holding down the Windows logo key to open the Run dialog box.

(ii) Then, please type "regedit" in the Run dialog box and click OK to open the "Registry Editor".

(iii) In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.

(iv) In the HKEY_LOCAL_MACHINE folder, double-click the System folder.

(v) In the System folder, double-click the CurrentControlSet folder.

(vi) In the CurrentControlSet folder, double-click the Control folder.

(vii) In the Control folder, double-click the Class folder.

(viii) In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.

(ix) In the right pane, right click to select the UpperFilters registry value then click Delete.

(x) If LowerFilters value is there then delete that also by following the above procedure.

Note: Do not delete the UpperFiltersBak or LowerFiltersBak registry values.

(xi) Close the Registry Editor and restart the Computer for the settings to take effect.

Can you see your DVD drive listed in the deceive manager (right-click My Computer-->Properties-->Hardware-->Device Manager)?

If not then shut down your pc and remove the power cable. Check if your dvd drive is connected to the power and SCSI cables (the flat thin cable).

Check if you have correct jumper settings: if the drive is on single SCSI cable then the jumper should be set to Master. If two drives are used then on one drive it should be set to Master and the other Slave.

IF your dvd drive is listed in the Device Manager then right-click it and un-install it. Restart your pc and see if it appears.

If it still is not there then there is probably a virus infection in your OS or some files are corrupt. Reinstall XP and it will surely solve the problem.

Check this Link and delete the UpperFilters and LowerFilters registry values to resolve the issue.

http://support.microsoft.com/kb/314060

Also restart the computer after deleting the registry values.


Good Luck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!