Dropped camera and now lens will not move

It always comes because there is something loose inside the lens, such as a screw. These articles maybe helpful for you: Lens error, E18 error and turn the power off and on again Good luck

If the camera was dropped it can somehow seize the lens related parts since they are mostly made from plastic. It is also possible that particles like sand grains can go between the moving parts of the lens and seize the mechanism. Either case the repair could be expensive and may not worth having it done.

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Hi,
This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device.

• You can gently bump the camera to try to free the focusing ring.
• You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
• If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move onces or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Good luck and have a nice day.
Rating the solution is highly appreciated.

This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Try these procedures.

Hello, I'm Mark Faith from the states. I purchased the CASIO EX-Z700 series.
However, I accidentally dropped the camera when the camera was on and the lens was extended.
It makes a grating sound, and the monitor screen said "Lens error".

Now, the camera is turned off with its lens extended.
When I see the lens from the top, the lens position is more concentrated to the right, and the gaps between each lens is bigger on the left hand side of the lens.

I sincerely hope this would help you to analyze the lens situation.
I'll be patiently waiting for a list of solutions.
Thanks.

Mark

your lens are stuck! did you drop the camera? you need to get a repair on the lens

The following blog outlines some repair options for a lens error:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

there actually is a little gear inside that moves the lens and since you already opened it make sure the gear is there and moves. LOTS of problems with these cameras....