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Posted on Sep 11, 2009
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If I place an A4 sheet on the scanner glass and press scan to print, the image appears on an A4 piece of paper - but at a tiny proportion of its original size. I can't see how to alter this. Can you help?

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  • Expert 44 Answers
  • Posted on Sep 12, 2009
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Joined: Sep 10, 2009
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Check the setting, paper size may be set to a4 but the image may be set to a different size... like a bigger size maybe tats why only a part of the image is printed on the paper

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0helpful
1answer

Vupoint scanner light is pink so when I scan, then scanned item is pink. any solution to this?

Pink vertical lines on scanned documents can be is easily fixed by opening the paper feeder. To do this, open document lid, then lift feederup for about 45 degrees, then clean the narrow glass directly under the scanner. You can use a flash light to look at the position that causes the line to appear so you can identify the problem.
Dust or tiny pieces of paper may be left behind once in a while while sheets are fed into the scanner. Clean it using a damp microfiber cloth. Smeared glass, can be cleaned using rubbing alcohol on cloth. You can also vacuum the paperfeeder tray to lessen dust in the scanner opening.
0helpful
2answers

Bizhub C652 has horizontal lines.

Print quality is good, b&w copy is good. When i make a color copy the machine makes blue lines or bink lines. This is a brand new c452.Scan to PC is ok, print its ok only copy. Lines are vertical.ea2265a7-6bf2-4ab0-abb0-94d103145c4c.jpeg
0helpful
1answer

Black line on scans with neat receipts mobile scanner

Multiple lines appeared in every scan right after scanning a document from a credit card company that had those nasty adhesive strips used to attach credit cards.
First, I scanned multiple full pages to see if the problem would clear itself. After about 6 pages, I was able to identify the specific areas where the lines occurred on a document.
Next, I sprayed a tiny bit of glass cleaner (I used Sparkle glass cleaner, but I suspect any brand would work) onto an 8.5x11 sheet of plain paper in the area where the black lines appeared. NOTE: DO NOT SOAK THE PAPER, just get it damp.
Finally, I ran the dampened paper through the scanner. After each run, I would compare the result to the prior scan. As each streak was removed, I used a different piece of paper wetting only to address the remaining streaks.
After only a few runs, the streaks were gone (in my case).

Hope this helps!
0helpful
1answer

Scanner leaving black streaks

There are two possible fixes.

Download the latest firmware update by CLICKING HERE

The following is provided by courtesy of Lexmark:
Problem Vertical lines; Auto document feeder scan anomaly; ADF scanning problem; Scan issue; Scanner issue; Visible line; Streaks show on page; solid line down the page; Top to bottom line; Smudge runs down the page; Opaque line; Broken line; Bar all the way down the page Solution Overview

This article provides the self-diagnostic steps necessary to evaluate top-to-bottom streaks that appear when copying or scanning.

Important! This is seldom a scanner hardware failure.

The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.

Printed or Scanned Page Illustration

copyvertstreaks.jpg

Who should consider this article?

Any user of an MFP or All-In-One printer experiencing the following symptoms:

  • -Vertical lines only when using the Autodocument Feeder (ADF).
  • -Observed with any type of scan job (e-mail, ftp, solutions, fax).
  • -However, normal expected output when the page is scanned from the scanner flatbed.



ADF scan behavior

Think of it this way:

  • -The page is pulled from the ADF.
  • -The moving page slides across an ADF-designated portion of glass.
  • -The image sensor, which is located under the glass, reads and interprets the moving page's contents.
  • -Contamination on this ADF glass is seen by the image sensor for the entire length of the page.
  • -The image processor interprets the image sensor's repeated capture of this contamination as a vertical solid line.
  • -Any ADF scan function now exhibits a vertical line.



adfvertscanline.gif




Suggested Diagnosis and Fix




Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:

  • -Clear adhesive tape
  • -Glue
  • -Ink pen
  • -Paper
  • -Marker
  • -White out
  • -Staples
  • -Environmental dust or dirt
HINT: Ink marks can be especially hard to see and almost translucent at first sight. However, the image sensor (CCD) registers them as a mark. 3 Use a clean, soft, moistened cloth to thoroughly clean and remove any marks or debris. 4 Inspect the underbelly or underside of the ADF for any marks or debris. 5 Perform another scan to see if cleaning the glass alleviated the issue. 6 Repeat the procedure if a vertical line still appears.
Remember! Printing and scanning from the scanner flatbed work fine.
7 This time, place an intentional mark on a blank sheet of paper and take note of its location. Now place that sheet of paper in the ADF and make a copy.
8 Evaluate the distance of the vertical line to the your mark. 9 Inspect that area of the glass for further debris or marks and clean as necessary.




Other Possibilities


If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.


0helpful
2answers

I have a Ricoh Aficio 1013 that prints fine but copies are unclear and off

Problem Cause Solution Colored lines appear. The exposure glass or scanning glass is dirty. Clean them. See "Maintaining Your Machine", About this Machine . Copies appear dirty. Image density is too high. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference . Copies appear dirty. Auto Image Density is not selected. On the control panel, select [Auto Density]. The reverse side of an original image is copied. Image density is too high. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference . The reverse side of an original image is copied. Auto Image Density is not selected. On the control panel, select [Auto Density]. A shadow appears on copies if you use pasted originals. Image density is too high.
  • Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference .
  • Change the orientation of the original.
  • Put mending tape on the pasted part.
The same copy area is dirty whenever making copies. The exposure glass, scanning glass, or ADF is dirty. Clean them. See "Maintaining Your Machine", About This Machine . The same copy area is dirty whenever making copies.
  • The original that has already been printed is scanned.
  • Original Type is set to [Text / Photo], and an original with text and photographs that can hardly be distinguished from each other is loaded.
On the control panel, press [Generation Copy], and then begin copying. Copies are too light. Image density is too light. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference . Copies are too light. A light copy may result when you use damp or rough grain paper. Use recommended paper only and be sure its storage environment meets the recommended temperature and humidity conditions. For details about recommended paper and the proper way to store it, see "Recommended Paper Sizes and Types" and "Paper Storage", About This Machine . Parts of images are not copied. The original is not set correctly. Set originals correctly. See "Placing Originals", Copy and Document Server Reference . Parts of images are not copied. The correct paper size is not selected. Select the proper paper size. Parts of images are not copied. Even if you place originals in the ADF correctly, margin of a few millimeters on all four sides of the original might not be copied. Use "Create Margin" function to reduce the image of its original size.
For details about missing image area, see "Missing Image Area", Copy and Document Server Reference . images appear only partially. The paper is damp. Use paper that has been stored in the recommended temperature and humidity condition. For details about the proper way to store it, see "Paper Storage", About This Machine . Black lines appear. The exposure glass or scanning glass is dirty. Clean them. See "Maintaining Your Machine", About This Machine . White lines appear. The exposure glass or scanning glass is dirty. Clean them. See "Maintaining Your Machine", About This Machine . White lines appear. The dustproof glass is dirty. Clean the dustproof glass. See "Cleaning the Dustproof Glass", About This Machine . Copies are blank. The original is not set correctly. When using the exposure glass, face the originals down. When using the ADF, face them up. A moir? pattern is produced on copies. Your original has a dot pattern image or many lines. Place the original on the exposure glass at a slight angle. Black spots appear on the copy of a photographic print. Because of high humidity, the photographic print has stuck to the exposure glass. Place the print on the exposure glass in either of the following ways:
  • Place an OHP transparency on the exposure glass, and then place the print on the OHP transparency.
  • Place the print on the exposure glass, and then place two or three sheets of white paper on it. Leave the ADF open when copying.
White stripes appear on the OHP. Fragments of paper are stuck to the OHP. Use a dry cloth to wipe any paper fragments off the back of the OHP. The image on the back side of duplex copies has mottled blank patches or is smudged. Missing patches and smudges are caused by moisture leaking from the paper.
  • Do not install the machine in areas that are susceptible to low temperatures.
  • Use paper that has been stored where temperature and humidity conditions meet the limitations we recommend. For details about the paper storage conditions we recommend, see "Paper Storage", About This Machine .
  • Install the Optional anti-humidity heater. For details about the anti-humidity heater, contact your service representative.
When You Cannot Make Clear Copies
0helpful
1answer

I want to know how to use the scanner - we have lost instructions

Instructions
    • 1 Determine if the scanner has flatbed only or ADF (automatic document feeder). Scanners with have a flat glass section for scanning, but they may or may not have an ADF. Determine if your scanner has one of those so you can scan one sheet or multiple sheets at a time.
    • 2 Place paper in respective slot. Insert the paper into either the ADF, or place on the flatbed for scanning use. Make sure the glass is relatively clean. If you're using the paper feeder, make sure the pages do not have staples or paper clips still attached.
    • 3 Press the "Scan" button or use an application on the computer that can interface with your scanner. Use this to grab the image of the documents or pictures you desire to be digitized.
    • 4 Save scanned item as you want it. Store the now digitized image to whatever format you desire (whether it is PDF, JPG or other). Keep track of where your storage location is so you may retrieve the data soon.
    • 5 Retrieve it. Remove your papers, and browse to your digitized documents.


This is picture guide visit this site.
http://www.dummies.com/how-to/content/how-to-use-a-scanner.html
0helpful
1answer

Is it possible to scan a tiny image, enlarge it to print out on A4 paper

yes you can scan a tiny image and print it out larger, but you will lose quality if you are going from very small to very big.

If you want to try it i recommend a program called Paint.NET (it is like a photo shop except totally free) here is a link to get it.    http://www.getpaint.net/download.html

You can scan the image and open it in Paint.net then go to this website which gives you excellent step by step instructions on how to re size an image: http://www.wikihow.com/Resize-an-Image-With-Paint.Net


after you are complete with that you can print it out and you will have an A4 paper size (Equivalent size in inches is 11.69" long and 8.27" wide.)


Hope this helps :)
4helpful
2answers

Black line on image

It's possible that the black lines you're experiencing are an internal image adjustment issue with the scanner itself. If the scanner glass is otherwise clean, try going to the Canon DR2050/2080 utilities installed as part of the set up of your scanner and running the Adjustment Tool - it asks you to place the "adjustment paper" in the scanner. The term, "adjustment paper," appears to mean anything which has an image or text on it. Be sure you clean the scanner first before running this utility. It will have you put the "adjustment paper" through twice, and that in turn should remove the black lines in your scans, as long as there is no dust on the scanner glass. Office Depot sells cleaner sheets for laser and inkjet printers which also work on faxes and scanners and which will clean the glass for you.
1helpful
2answers

White lines across my scanned images

I had the exact same problem! the problem seems to be with the CCD calibrating itself before it starts to scan.

If you look into the scanner, the scanner glass extends itself into the casing of scanner where the CCD rests. Every time before the scan starts the CCD starts to calibrate itself in its housing before it starts to scan. If there is any reminiscence of dust or anything object (like a piece of paper) stuck in the edges where the CCD rest, the white balancing is thrown off and it causes white lines to appear along the entire line where the dust was present.

Ideally the solution would be to open the scanner casing to clean the housing where the scanner CCD rest. This would solve the problem.

If you are unable to open the scanner casing, then try using a piece of paper or a thin edge of a cloth, slightly dampened to reach into the edge of the scanner glass where the CDD rests and clean it. This is what i did and this solved the problem.
0helpful
1answer

My kodak easyshare5300 is printing black picture

Hi-

If your product is still within the warranty period from KOdak then you can call them up for some step by step troubleshooting to help you with your problem and as well they can replace the printer if defective.

Try this first

Calibrate your printer, then print a demo sheet.
  1. If paper is in the photo paper tray, remove it.
  2. Load photo paper into the photo tray.
    1. Fan the paper to keep the sheets from sticking together. IMPORTANT: Do not overload the photo tray.
    2. Load a maximum of 20 sheets into the photo tray, with the Kodak logo facing up.
    3. Engage the photo tray by pushing it in until it stops. p289_0006aa.jpg
  3. Calibrate your printer.
    1. Press Menu.
    2. Select Calibrate Printer, then press Start.
    3. Wait for your printer to print the calibration sheet.
    4. Place the calibration sheet face down on the scanner glass.
      • For the 5300 AiO printer, place the sheet on the front right corner of the scanner glass.
      • For the 5500 AiO printer, place the sheet on the left rear corner of the scanner glass.
    5. Press Start.
    6. Wait until "Calibration complete. Remove calibration page from scanner glass. Press OK to continue." appears on the LCD display.
    7. Remove the calibration sheet from the scanner glass, then press OK.
  4. Print a demo sheet.
    1. Disengage the photo tray by sliding it towards you until it stops. When the photo tray is disengaged, the main tray is active.
    2. Select Print Demo Page, then press Start.
    3. Wait for the demo sheet to print.

Then call them if issue Persist at these numbers:

In the U.S. and Canada: 1-800-421-6699
In Australia and New Zealand: 1800 793 895

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