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Same thing just happened to me. Sirius was of little help being as it was out of warranty by 2 months. Figures. They were finally nice enough to send me a Stratus 6 as a replacement and waive the subscription transfer fee (yay). Not a pleasant experience, but I still love their product. The Mirge is junk though...
SiriusXm will warranty that problem no questions asked. I am on my fourth radio with that issue, well the prior three had it.
Sirius warranty dept phone number is: 866-257-7726
Hope that helps!
My JVC does the same thing. i called sirius to cancel my subscription because of this reason and they are sending me a free cheap InV as a replacement.
Ditto - JVC KT-SR2000 backlight doesn't work (watched die yesterday), after 2 years, 10 months. Sadly JVC no longer represents quality. Note: Original JVC KT-SR2000 was a fire hazard - defective from start - overheated hardly describes it. BestBuy replaced first month.
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