My 6 month old Benq monitor has started flashing primary colours repeatedly when I switch the computer on or off. It has a message at the top of the screen that says "enter right> burn in" Do I need to do something, and what causes it please, thanks.
This is called burn-in mode. Used to test the monitor at the factory.
To fix this, use the buttons under the front of the monitor,
There are six buttons. Let's number them 1 to 6 from the left.
Press 6 to display menu (at the bottom in Red will say Burn in mode on)
Press 4 or 5 until Recall is highlighted
Press 6 to select
Press 4 or 5 until Recall All is highlighted
Press 6 to select
Press 4 or 5 until Yes is highlighted
Press 6 to select
Press 3 to exit
This will reset all paramaters and also turn-off burn-in mode
If you want to reset some parameters to your preferences, press 6 again to bring up menu and
see you user guide to get explanations for the different settings.
Yeah my one does the same thing. it happen when i out a power surge.
Problem is front switch panel.
BenQ normally has three year warranty.
Samir
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Mine is doing the same thing could this be a monitor or possibly a screensaver ptroblem?
I had the same problem with a Benq Fp2200W.
Had the power supply replaced 3 times with no luck.
Eventually sent it back to Benq themselves who found that solder used in the power switch mnaufacturing process had leaked further into the monitor and was shorting out the power switch.
They replaced the power switch and cleaned out the solder which fixed the problem.
The "enter +right" means enter + right ON THE LCD display. Not the keyboard (in case someone is as stupid as me)
cheers
JR
Primary colour flashing starts when the monitor powers down - it didn't start doing this until a couple of days ago. Temporary solution is to switch the thing off when PC is unattended. Better solution anybody?
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