First you have to check if your phone supports gprs ie web access if then you have to enable mms service on your phone which your service provider will help you how to activate it try it
I found on another forum an actual solution. http://motorolasetup.tarsin.com/countryselect.htm click on the link. follow the steps and it updates your phone to send and receive picture message. it worked for me hope it does for you too
I cannot send or receive pictures on my moto u9 cell phone
SOURCE: im unable to send or recieve picture messages or
what network are you using? what netork is your phone originaly for, and what phone is it?
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