My turntable quit turning, I looked in and found a what appears to be a piece of what looks like glass that acts as a shaft between the motor and the turntable was broken. I cant find the part or any mention of this part anywhere?

Sounds like the turntable drive coupling is broken. In the bottom of the microwave where your turntable is, underneath that is a small drive coupling that the motor shaft pushes into. if the motor doesn't turn or the coupling, which commonly has a D shape shaft to keep it from slipping, is broken, the tray will not turn. One quick test it to remove your tray and see if you can turn the coupling easily by hand, if you can you probably have a broken drive coupling. The turntable motor is very difficult to turn by its shaft. so if it turns easily it is probably a broke coupling. NEVER force your turntable around by hand or you can break that coupling.

Hi
Sounds like its either the shaft is gummed up with spillovers or the motor has seized because of either spillovers or lack of lubrication ( they usually go for years tho)

If mechanically minded you will need to remove the glass cooking plate, REMOVE THE POWER CORD, turn the whole thing upside down to see if you can access the motor by removing a metal plate etc - if so see if the shaft can be turned by gripping carefully (so not to damage) with pliers or similar. If it moves apply a drop of oil to the area where the shaft enters the motor - chances are the bearing area there is dry of lubrication. Clean off any food debris also and leave wiring alone.
If it now moves freely, reassemble, replace bottom cover plate and turn right side up, plug in and try.
Otherwise if not mechanically minded or still no go you will need to have it serviced

If the oven is STILL heating, but the carousel isn't turning, this problem is commonly attributed to a turntable motor that has worn out and may need to be replaced. The motor is attached to the center plastic piece (called a turntable shaft or coupler) under the middle of the glass tray. The following link explains how to access and replace one:

http://www.fixya.com/support/r3555716-replacing_a_turntable_motor_on_a_microwa

This is a very simple repair, that usually is not expensive. The price range will be determined by the model and manufacturer. This repair can also be performed on an over the range model microwave oven WITHOUT uninstalling it.

You can refer to any of the following websites for comparison:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The first three sites listed have helpful exploded view diagrams to assist you with locating and properly identifying the part(s) you need.

If the model number is correct, the part number for a replacement motor is WB26X10038. You may also check the turntable shaft to make sure it is not stripped and slipping on the motor shaft. The part number for the turntable shaft is WB06X10138.

If you have any questions, please post back and let me know. I hope this helps you.

If the oven is still heating, but the carousel isn't turning, this problem is commonly attributed to a turntable motor that has worn out and may need to be replaced. The motor is attached to the center plastic piece (called a turntable shaft or coupler) under the middle of the glass tray. The following link explains how to access and replace one:

http://www.fixya.com/support/r3555716-replacing_a_turntable_motor_on_a_microwa

This is a very simple repair, that usually is not expensive. The price range will be determined by the model and manufacturer. This repair can also be performed on an over the range model microwave oven WITHOUT uninstalling it.

You can refer to any of the following websites for comparison:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The first three sites listed have helpful exploded view diagrams to assist you with locating and properly identifying the part(s) you need.

If the model number is correct, the part number for a replacement motor is WB26X10135. You may also check the turntable shaft to make sure it is not stripped and slipping on the motor shaft. The part number for the turntable shaft is WB06X10564.

If you have any questions, please post back and let me know. I hope this helps you.

This problem is commonly attributed to a turntable motor that has worn out and may need to be replaced. The motor is attached to (and is located under) the center plastic piece (called a turntable shaft or coupler) under the middle of the glass tray that you were referring to. The following link explains how to access and replace one:

http://www.fixya.com/support/r3555716-replacing_a_turntable_motor_on_a_microwa

This is a very simple repair, that usually is not expensive. The price range will be determined by the model and manufacturer. This repair can also be performed on an over the range model microwave oven WITHOUT uninstalling it.

You can refer to any of the following websites for comparison:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The first three sites listed offer helpful exploded view diagrams to assist you with locating and properly identifying the part(s) you need. If the model number is correct, the part number for a replacement motor is WB26X10135.

If you have any questions, please post back and let me know. I hope this helps you.

Two possibilities: either the turntable coupling is broken or the turntable motor has quit. The plastic coupling can wear or crack so it no longer fits properly on the turntable motor shaft. Then even though the motor still turns, the turntable doesn't. Or the motor itself may have stopped working. If the plastic coupling still looks normal and you can't rotate it easily by hand while it's in place, it's probably the motor.

I'm here in the US so I can't suggest where to find parts, but you should be able to locate a supplier who might have replacements available. Of course the oven will still work without the turntable running. You'll have to open the oven occasionally and turn the food yourself to insure even cooking.

Make sure the platter is correctly seated on the plastic drive. Now gently press down on the platter and see if it resists turning. If the platter turned easily, the plastic drive is spinning on the motor shaft and needs replaced. If the platter resists movement, the motor under the floor needs to be replaced.To replace either part visit the web site www.partsdirect.com If you found any of these suggestions helpful, please rate my solution. D. Lange

That would be the turntable coupler.
For more help from Emerson : http://www.emersonradio.com ; Get help using your appliance 1-800-898-9020 ; Get help locating a servicer or parts 1-800-695-0098.

If the noise goes away when you turn the turntable off, it sounds like you have a turntable drive motor that is going bad. They are fairly easy to replace and not terribly expensive. You can access the motor by leaving the oven in place and UNPLUGGED. Remove the bottom panel. You will need to remove the turntable coupler (the plastic piece that spins the glass carousel) and remove a few screws in order for the motor to come out through the bottom of the oven. There should also be a quick connect plug that plugs into the motor. The motor runs about $35 and the turntable coupler (if you wish to replace it as well), runs about $8. The part numbers are 769741 and 769278, respectively at repairclinic.com. I hope this helps you.

Your problem is either a weak or slipping motor or a broken / cracked turntable coupler. If the coupler turns loosely without actually engaging the motor, it is bad. If the coupler is good or looks good, it's probably the motor. One test of the motor is to firmly grab the shaft with pliers and try to gently turn it. It should turn with some resistance and make a whining sound as it turns, since it is a highly geared motor. If the motor turns very very freely - or not at all - then it is bad. You can see an exploded diagram and order parts via the Jenn-Air (Maytag) Web site at http://services.maytag.com/abs/PartsStore.do?nextPage=psstartpage You will need to enter your full model, which is apparently one of the following: JMC7000ADB JMC7000ADQ JMC7000ADW Referring to the CABINET-BASE-CAVITY diagram found there, you will see: - REF 23 motor - REF 27 coupler One of those is likely the culprit.