I don't have a solution but it's to tell you I have the exact same problem and it's driving me insane!
Firmware is on the ram, have you tried another usb port?
another computer? and another usb cord.
I know mine i have to use my laptop since my pc wont see it.
if those don't work you might have a broke usb connection or cord.
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get it to see the unit again and download the latest firmware.
if after that it still wont load your hard drive is toast. (did you drop it)?
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please help me!!! i miss my music =[
I have the same goddamm problem. I'm about to smash this thing with a hammer.
Every time I turn it on the screen shows the recovery mode. I try to reboot and it loads the same recovery screen, again and again and again. My laptop don't recognize it and I have tried several computers.
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