Have you resolved this with Hitachi? We had the same issue although our TV, same model, is 2 years older. We did not purchase an extended warranty therefore theoretically out of luck. Yellow spot in center is light engine. Parts and labor $1,200. Do not wirte Hitachi, call their customer service. Getting to a supervisor will take considerable effort but you must. The customer service rep. that answers the phone will not do anything for you. This has happened to our set twice!!! Hitachi paid for parts and labor both times. You must be persistent.
Testimonial: "We are still working on it. We really appreciate your input but are upset that it's happened to you twice. Any other suggestions to help us? "
I have been told by a local repair person that Hitachi might replace the light engine at no cost because it is such a big issue... has anyone hear about this... I am going to contact them directly also.
Testimonial: "Have you heard anything from Hitachi? I mailed a letter to them on October 6 but I dodn't know if I mailed it to the right place. Haven't heard."
Where can i get the red, blue green filter-lens's for the light engine on mr hitachi 42v715?
tom
It needs a light engine, but the price you have is for the engine only $997.00 add another $250 labor and that is closer to the cost for repair.
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mchrist129 said that there is a possiblility that Hitachi may replace this part free of charge. Please let us know who to contact regarding this.
Thank you.
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