Question about Microsoft Windows XP Home Edition
It is the Setup in your software.
First of all check this:
Go to CONTOL PANEL-> Printers-> select your printer if there are more than one listed.
Right Click on the name of the printer
Left click for the following:
Printing Preferences-.> color
Make sure the Color is selected and not the black or grayscale.
Exit from the menu
When you choose the color option it prints color & black
If you choose the black option, it prints everything in black.
Some software overrides it.
Please go into Word, Excel, Notepad etc and check the Printer Preferences are set to color not black.
Hope this will work for you.
Please give a rating.
Posted on Sep 08, 2009
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