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try removing the pairing to your phone and pair again. If this does not work try pairing your headset to another phone and if it does it on that phone then something is wrong with the earpiece return for repairs if under warranty or if you are willing to pay for the repairs if out of warranty or replace ear piece all together as they are reasonably priced these days. If the ear piece works fine the other phone something has gone wrong with the bluetooth side of your phone return for repairs or replace depending on what you can afford to do. I hope this helps.
If you have the rubber holder broken , then you can stick it carefully with superglue and it should work fine, but make sure that the glue does not go in the ear piece which can affect the ear piece and would not work properly.
There are spare rubber holders available at an authorized Nokia Shop from where you can get it , but I would suggest if you want to save money you can just use super glue in small quantity and use it at the broken surface and it will work find for you as this device does not need a huge amount of strength that it has to bear.
Hope that helps..:) Let me know in case you have any queries, your feedback would be appreciated.
You can get replacements by calling 1-732-912-2000 and follow the directions on the menu. Listen to the choices and you should be good to go. Ask for Tech Support # 216.
Ok, You can purchase an replacement part for the next generation logitech travelller Blue tooth. They fit fine .
If you cant find a replacement for the logitech travelller BT set, ask support to send you one and say you will pay up.
If you do buy , get a couple more
Else buy some gorilla glue and follow instructions to make a solid bond,
Bond one piece, Set aside for 12 hours, Bond another piece and set aside for another 12 hours or over nite... The two pieces should now be solid bonded
Visit nearest Verizon store that has a repair center and they will usually replace it for free. I did this and they actually exchange the whole headset for a new one. They were just out of the over the ear piece. Hope this helps.
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