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Posted on Sep 07, 2009
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My disc drive won't eject.

I hit the eject button, and nothing happens. I go into "my computer" and click on the cd/dvd drive and click "eject" it says "an error has occured while ejecting cd/dvd drive." what do I do?

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k24674

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  • Gateway Master 8,093 Answers
  • Posted on Sep 07, 2009
k24674
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Hello,
If there is CD/DVD stuck inside:look for a small hole on the face of the drive and insert a paper clip, and press a bit, the drive will open.
If that does not do the trick, look for an icon on the systray (where the clock is shown) . It represents a square inside which there is disk.The tooltip (bubble) should read Optical Drive Power (on or off). If you click on it it shows a two item menu Power On Power Off with a tick mark near one of them. Click Power ON.

Hope it helps.

  • Joseph Gibeau
    Joseph Gibeau Sep 25, 2013

    Could you explain what systray means? Do you mean system tray ? Is the square inside the disk icon only shown when there's a disc in the optical drive, could you please explain in my detail about the tooltip ( Bubble ) and how to turn the optical drive from off to on? And if it's not there, is there another way to turn the optical drive on or off?

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Anonymous

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  • Master 558 Answers
  • Posted on Sep 07, 2009
Anonymous
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The drive needs to be replaced,if you have a disk in it power down take a paper clip insert in a small hole infront of the drive to eject the tray.
good luck

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How do I eject the Dvd

Press the eject button on the top right-hand of the keyboard. Be patient if the disc does not pop out immediately. Try pressing the button a few times or waiting a few seconds and then press the button again. If it doesn't eject, tilt the computer with the disc drive facing down and shake it gently as you press eject.[1]
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Drag the disc icon into the trash. If the eject button isn't working, locate the disc icon on your computer's Desktop and drag it to the trash can. The trash can is located on the far right end of the Application Dock on the bottom of the computer screen.

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Press and hold "Command" while simultaneously pressing "E."

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Find the disc in the Finder. Open the Finder, located on the bottom left of the applications dock. Look on the left-hand side of the pop-up window under "Devices" for the name of the disc in your drive. Locate the eject button directly to the right of the disc name and click on it.
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Eject the disc through an application if it is not in the Finder. In iTunes or DVD Player, click on the "Controls" drop-down menu located on the top toolbar and click "Eject Disc." You can also open iTunes and click on "Playlists" so that the left side bar pops up. Look for the CD icon with the appropriate name. Click the eject button directly to the left of the CD name.


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How to force an Apple computer to eject a stuck CD or DVD

Most of us have experienced it at least one, and if it hasn't happened to you yet, it's just a matter of time: a damaged CD, a failed DVD burn, or an unrecognized disc just won't eject from the Apple computer's disc drive. Here's a simple solution to force that stubborn CD out. Note: this tip requires a restart, so be sure to save any open files before proceeding.<br /><br />(1) Save any open files and documents and quit all open programs.<br />(2) Click on the Apple icon in the top-right corner of the screen and select "Restart." <br />(3) Click the "Restart" button on the message box that pops up.<br />(4) As soon as the screen turns black, before the computer begins rebooting, click and hold down the mouse button. See step 4(a) for more details about this step.<br /><span style="font-weight: bold;">(4a) If you have an older model trackpad, click and hold the trackpad button. If you have the new, button-less trackpad, click and hold down the trackpad itself. If you have a two-button mouse, click and hold down the left mouse button. If you have a wireless Bluetooth mouse, click and hold the left mouse button (though you may not have success with the MagicMouse; use a wired USB mouse if you have one available).</span><br />(5) Keep the mouse button held down until the CD/DVD media is auto-ejected from the drive.<br /><br />If the CD still remains stuck in the drive, there is a more serious problem at work, and the assistance of an authorized Apple technician will likely be required.
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There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work.
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If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
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Resolution Tip: Make sure the CD or DVD disc is not in use. Quit all applications that are using files on the disc.
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  2. If that doesn't work, drag the disc's icon to the Trash.
  3. If that doesn't work, restart the computer, then hold down the mouse button or trackpad button while the computer is starting up, until the disc is ejected.
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2. Boot from your disc. Insert your system recovery disc and restart your computer. Let the recovery disc load. If the option comes up to hit any button to boot from CD/DVD, then hit any button. Once it loads, it should come to a spot where it wants your language. Select your language, then select the option "Startup Repair". Click on it, and let it repair the startup. If it automatically starts correcting your startup then great! If not, then select your operating system from the list and click the Repair Startup option. Restart your computer, and hopefully it will boot from your hard-drive correctly.

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P.S. If it continues to boot from your recovery disc, then using the same method in step 1, go to your bios, and move your CD/DVD drive below your hard-drive.
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ht3007_1.gifFigure 1 Manual eject button

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