Describe your AT&T High Speed DSL

Hi,

In that case, you will need to reset the modem that you have, at the back of the modem, there is a pin hole that you need to push, I believe you will need a pen or a pin to press that button. Press and hold the button while the modem is on for at least 30 seconds then turn it off, after 30 seconds,turn it back on and if its still the same, you will need to replaced the modem.


Hope this will help...Your response is very much appreciated...

Here is the LInk to Motorola to reset the access code on the 2210-02 1xxx. Just click and read . Easy reset.
http://broadband.custhelp.com/app/answers/detail/a_id/20462/kw/2210-02-1022%20access%20code/session/L3RpbWUvMTM2NjkxNDI2NC9zaWQvYW41VFJDb2w%3D

If you have an current account with AT&T you can ask them to come out and check your modem.

1. Step 1 Ensure that your AT&TDSL self-installation kit is complete. At minimum, it should contain aDSL modem, an AC adapter, an Ethernet cable, a telephone cable, severaltelephone filters and an installation CD.
   
2. Step 2 Installthe telephone filters on each telephone jack that you have a phoneplugged into. Install a dual phone adapter on the jack closest to yourcomputer if you have an answering or fax machine, telephone or analogmodem in the same room. Then plug your telephone equipment into thefilters. Connect the telephone cable that was provided with yourinstallation kit into an unfiltered telephone jack.
   
3. Step 3 Insertthe installation CD into your CD-ROM drive. If the installation programdoes not start automatically, click Start > Run > and browse tothe CD-ROM drive directory to find the installation file.
   
4. Step 4 Connectthe telephone cable that is attached to the unfiltered wall jack to theback of the DSL modem. Connect the Ethernet cable to the back of themodem and to the Ethernet network interface card port on the back ofyour computer. Connect the AC adapter to the back of the modem and plugit into an electrical outlet. Power the modem on.
   
5. Step 5 Checkthe modem lights. There should be at least two lights lit. These willhave labels such as "Power" and "Ethernet." However, these labels maydiffer depending on the model of modem you received in yourinstallation kit.
   
6. Step 6 Completethe software installation. Enter your chosen username and password whenprompted. Check your modem to see if the light labeled "DSL" or"Internet" is lit. Open a web browser window to see if your DSL servicehas been successfully installed.
   

Bought a new modem Zoom model 5654 X5 We are smoking on the internet at high speed now.Returning other one to AT & T for credit it was defective.

If you are looking to change the system password

go to the router page go to system and go to system password and change the password

if you dont know to access the router page
Open a browser and enter 192.168.1.254 and hit enter
Enter the username and password to access the router settings page

This should work for 2701hg-b Modem/Router
If 1701 or 1800 use 192.168.1.254 or try 172.16.0.1

You need to call your ISP. They can reset passwords and user names. I work with an ISP and it happens all the time. System erase things and you will need them to help. Hope your the acct user cause we guard info heavily.

>> do i have to call my internet service provider to activate my modem?

Yes.

Each modem has a unique "address", and your I.S.P. uses that address to authorize each DSL-modem that tries to connect to their network.

Or, if the two of you live in the same house/apartment, you should just buy a "router". Then, both computers can connect to the router, and the router connects to the DSL modem, and both of you can "share" the monthly fee for the _one_ Internet connection.

It is OK to keep putting the UN and PW in. However you shouldn't have to. I suggest having a tech come to your home and have them do a signal test both at your jack and outside with your home unplugged from your service box. If there is a big difference in the numbers then you're simply loosing signal due to signal bleed inside. This is a simple fix. Have them isolate some wires in your jack and place a DSL filter outside. Then your DSL signal will go straight to your modem and not bounce all over your home. This will NOT affect your phone.

The DSL router/modem will receive an address from your ISP (Qwest) and will assign an address to the connected PC.

There should be a cable that goes from your DSL modem to your PC. It'll either be a USB cable (flat rectangular plug on the PC end), or a RJ45 (looks like a wider telephone plug).

If there is neither connection between the DSL modem and your PC, then the PC can't "talk" to the DSL modem, so it's not getting an address from the DSL modem.