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The only way to resolve this issue is to go to www.zynga.com and look for a link on the page that says SUPPORT. Click on that link then select the game you are having this problem with. After that page loads, look for a link on the page that says E-Mail Support or either Create a Ticket. Click on that link and write what your problem is, then click submit. You will recieve a conformation code in your e-mail from zynga.support. After that, you will recieve a response from zynga.support in your e-mail within 48 hours. If you need further assistance with your problem, you can contact Zynga Billing Department, by calling 1-800-762-2530. Listen to the automated options provided, and keep selecting the option that connects you directly with Billing, where you will be able to speak directly with a live person. Explain your problem to them, and they will see that your issue is resolved.
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Hi Mary Kay Bongianni, I want to help you with your question, but I need more information from you.
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