I am trying to remove the mount from the ceiling from a ceiling fan and can't get it off the ceiling. I turned the top ccw but nothing drops down. It stays in place. Any tips for removal?
Sometimes there is a small trim piece where the canopy meets the ceiling that "snaps" into place and rather than turning to unlock it needs to be gently pryed off. If you have a small trim piece that makes more than about 1/8 of a turn without unlocking. that is definately what you have.
I’m happy to assist further over the phone at https://www.6ya.com/expert/jerry_612d8419f8984578
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