Kenmore Intuition wand very hard to pull out of head.

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Could be a blockage, push a broom handle through the pipe that will clear it.

That means that you need to replace the belt. Here is the belt you need for your model.

Hoover Windtunnel Canister Belt

The neck in your power head is likely clogged. Disconnect from the wand and look inside. Also check the wand.Since you have suction on the bare floor the hose is likely not blocked.

If there is a rubber bumper on your power head you must slip it off before the two halves will separate.

I saw this on another FixYa post -- it tells you how to remove the wand cover safely---
Comment posted on Feb 09, 20082bubbles ok here we go.. fine a small file that will fit the holes at the bottom of the wand and break the file so that the flat end fit into the wand. please make sure the wand is not plug in to anything. now put it into the hole and try to clean it out gently not too hard or you will damage the contacts. after that grab a needle nose pilers and very gently press the contacts. not a lot or it won't fit back into the power-mate. ok now for the top of the wand. if you look at the wand where the button is to extent the wand. on each side you will see a small clip. with a small flat head screw driver push into the clip at the point closer to the wand tube. it will pop out. make sure to check the clip to see how to put it back in. after both clips are out you will notice a that the clips left a gap. the back part of the wand or cover will now slip off. push it toward the gap. then up. after removing the cover. you will see a ribbon strip which is attached to the prongs or fuse .you can remove the fuse and then clean the contacts. please be careful. once this is done you then put it all together and try it out. the fuse is a part that you can buy at sears if you have to. let me know if this helps you out. if it seems like too much just take it to sears and ask them to replace the wand fuse for you instead of replacing the whole wand. hope this helps .

if you have an extension wand, the replacement will cost about $100.00. there is a way to repair both the pwr-cord on the brush assemble and the wand, but it depends on how much damage there is. also you need to check the contacts where the wand connects with the handle,and the prongs on the handle.

let me know if you still need help

There are actually several possibilities.

Check to make sure that the brushroll is spinning. The brushroll is responsible for virtually all of your pickup on carpet, and is the culprit for most complaints of "lack of suction."

If the brushroll is not spinning, listen at the head to see if the motor inside the power head is active. If you can hear it running but the brushroll is not turning, you have a broken belt. If the motor in the power head is not turning at all you may have an electrical short in the hose, the wands, or the main power outlet from the body of the canister; but before you get too involved check the power head for a thermal reset button. Some of the Electrolux powerheads are equipped with these, and some are not, so check your user's manual. If there isn't one, or if it isn't tripped, you'll need to look for electrical issues.

In this particular model it is fairly common for the electrical contacts on the wands to short out, so inspect the metal contacts to look for scorching, or melting of the plastic around them. If you have access to a VOM, check for voltage at the contacts on the end of the wand, and if it is not present, check all of the contacts sequentially back to the canister body to determine which part is not passing voltage. If you have voltage all the way through the wand, you either have a loose connection inside the power head, or the power head motor has burned out. If you have power from the canister body, but not through the end of the hose, either your hose has a short in it, or the circuit board in the handle assembly that controls the power head power has shorted out.

If your brushroll is turning, then you do, in fact, have a clog somewhere inside the power head, which a visual inspection behind the brushroll and into the elbow will confirm.

Best of luck,

-R