DVD Freezes during playback

try to clean with a special lens cleaner.

The problem is in the laser pickup assembly, the stepper motor that moves the laser is sticking on the worm gear or excessive ware on the gear linkage is preventing it from moving.

the DVD unit in your sharp is a self contained unit. IT is only repaired by replacing the DVD as a assembly. the cost of replacing may exceed the cost of purchasing a new one.
The most likely cause of your problem is in the brass gear assy that runs the optical pick up in the traverse deck. IT is not an available part.

I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

Unfortunately, if the player will no longer read any commercial dvd that you attempt to play, the unit is defective and needs to be replaced. Hopefully, since it's brand new, you still have the receipt and can return it to the retailer for an exchange or refund. The unit has a 90 day warranty from the date of purchase. You would need the receipt in order to receive a warranty exchange.

If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

FIRST
CONFIGURE YOUR PLAYER IN THE LANGUAGE YOU WANT TO LISTEN, AND THE SUBTITLES YOUR GOING TO USE BECAUSE ONCE YOUR DISC IS BEEN REPRODUCED NONE MENU IS GOING TO WORK.
SECOND.-
PUT YOUR DISC ON YOUR REGION YOUR GOIG TO USE AND, SET ON YOUR REGION AND INMEDIATLY AFTER TO CLOSE THE COMPARTIMENT START TO PUSH CONSTANTLY, (TOO MANY TIMES), THE NUMBER "6" - ENTER
YOU HAVE YO PUSH IT 10 TO 15 TIMES , AND THEN YOU CAN SEE THE MOVIE WITH THE LANGUAJE AND SUTIBLES THAT YOU HAVE SELECTED BEFORE.
ENJOY YOUR MOVIE.
MAYBE FLIP UP A MESAGE LIKE " REGION INCORRETA" "WRONG REGIION", DONT WORRY, YOUR VIDEO IS GOING TO REPRODUCE HOWEVER.
IF 6 - ENTER DOESNT WORK, TRY WITH 7 - ENTER A LOT OF TIMES (I MEAN CLICKING) OR 8 OR 9 OR 10, IT DEPENDS OF THE NUMBER OF CHAPTER THE MOVIE STARTS.
ONCE YOU OFF YOUT REPRODUCTOR IT RESTARTED LIKE YOU NEVER DID THIS PROCEDE.
YOU HAVE TO DO THIS IN EACH MOVIE YOU WANT TO PLAY.

or1. Switch on the player
2; Pop open the CD compartment
3. Enter the following code (using the remote): 2812
4. Highlight the region
5. Change to 9 (for Multi-region) using the 'Enter' button
6. Hit 'Clear' to exit
7. Pop in a DVD and enjoy!

It most likely has something to do with the way set top players store certain things in memory. have you ever noticed that if you pop a dvd out while watching then put it right back it, that it will resume? try putting another dvd in then putting the picture dvd in and see what happens.

could be dirt on the laser lens try a lens cleaning disc

i have the same problem, i put any dvd and it freezews during the play. there is nothing to do, must restart and sometime have to wait one day before i can restart. i have tried at leat 12 different dvd and it freezes everytime on every single one of them. I have tried clening... no success. Now Sony replacement plan cost 150.00!!!! I have paid 200.00 for the player. At this point i hsould buy a new one or get a replacement? Probably replacement but at that price I feel i am buying a new one.... I am disapointed with Sony. Don't buy DVP-FX810 seems i am not the only one with the problem.

What might be happening is a misread of the disk or a buffer error, these happen often, and can be fixed sometimes by cleaning the lens, cleaning and relubricating the guide rails and making sure the rubber bumper gromets are not worn down. Now these are all of the mechanical things you can do. The problem could also be a bad memory sector in the play back buffer, or a store and hold voltage could be off a bit (indication of a bad capacitor). I hope this helps.

It is most likely that the laser is not a problem because it can read the first part of the disk. If the laser is defective, it willn ot recognize the disk. The problem is probably the seek mechanism. It can only access the inner tracks but cannot read the tracks further from the center.