WONT AGITATE OR SPIN

if it agitates correctly,then its likely your lid safety switch, agitate and spin cycles are reversed by the motor during the cycles of agitate and spin,some units are wired to not operate on either agitate or spin,but some will operate on agitate with the lid open,but not on spin,open control panel and bypass the lid switch and this will tell you before you tear out the direct drive pump,motor and get to the d.d. coupler at the transmission

if it wont agitate,then it's either your motor coupling,transmission,or capacitor

bad lid switch or bad motor coupler or both-mike

check to make sure your lid switch is clicking. Some Kenmore clothes washers will not spin or agitate if the lid switch is not working. Hope that helps.

XCEL Energy Repairman

it sounds like a bad lid switch if it will not drain or spin,the switch controls that-mike

Replace the lid switch.

Okay...I'm a little confused on your symptoms. You initially said it fills, but doesn't agitate or spin, but drains.

Then, you finished with the washer filling, no agitate or spin, but now doesn't drain.

Which one is it?

The symptoms you describe are usually associated with the following:

1. Fills, may or may not agitate, won't spin or drain - lid switch.
2. Fills, may or may not agitate, won't spin, but still drains - motor coupling.
3. Fills, may or may not agitate, won't spin or spins slow - gear case.
4. Fills, agitates, spins, but does not drain – water pump.

NOTE: These are the more common failure items with these symptoms.

Double check the lid switch by opening and closing the lid. You should hear a clicking noise to indicate the switch is working. The switch is located under the top panel along the wash tub rim on the right-hand side. If not, check to make sure the lid strike (small plastic piece on the lid itself) is in place. This activates the lid switch when the lid is closed. Also, check the mounting screws along the rim (there are two of them) to see if they are tight.

If the motor coupling were bad, the washer would still drain, but there would be a rattling sound as the washer tries to spin or agitate.

If you need replacement parts, go to searspartsdirect.com and type in your model number in the "Search by Model Number" window. The lid switch can be found under the "Top and Cabinet" heading as item number 11 (part #3949238). Instructions on how to replace are located at the following link:

http://www.fixya.com/support/r385199-replacing_lid_switch_whirlpool_top

If you wish to replace the motor coupling, the part can be found under the “Brake/Clutch/Gearcase/Motor/Pump” heading as item number 13 (part #285753A). If you need instructions on how to replace, just follow this link:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

Now, there’s a couple of ways to drain the washer. If it’s a simple lid switch problem, you don’t need to drain the washer to replace the switch. With a broken switch repaired, the washer will run and drain by itself. However, if you wish to drain the tub you can use a shop vac to pull a vacuum on the drain hose. This may take a few times depending on the size of the shop vac. These wash tubs typically have about a 35 gallon capacity. If you do not own a shop vac, you can by-pass the lid switch by jumpering the two BLACK wires at the lid switch connector that is connected to the console. CAUTION: Make sure you UNPLUG the washer before jumpering, then plug back in.

I hope this information is helpful to you. If I’m wrong about the symptoms, please post back and update me on what the washer is or is not doing, so I can assist you further.

To check the lid switch set it on spin. Should spin with lid closed & not spin with lid open. What is your problem ? (not filling ) ( not agitating ) ( not draining) ( not spinning ) it won't have an exit filter.
If the lid switch is ok it should agitate drain & spin .. The lid switch could stop agitate on some & not on others. If it is not draining it could be the pump. Sometimes a sock or something small can go down the drain and get in the pump & stop it up then it won't drain
like it should. Always say what the problem is like agitate or spin.
Hope this helps

The Lid switch has gone bad. The new part is available from sears and costs $25.00.

Could be the door switch, do you hear a clicking sound when you close the lid?

Does the motor hum at all in drain/spin?