Please turn camera off and then back on again message?

OK, if there is sand in the camera, the gears will bind or stop causing the error that you described. I think it needs to be taken apart and cleaned by a service center before using again. Or you could buy a spare caemera to use on your family holiday and wedding.

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Hi,
This is lens mechanism problem and lens assembly will be replaced to fix the issue.
Lens tries to correct its mechanical error three times then gives up and you see turn power off and on again display in lcd. If camera is under warranty, please call Sony to get it fixed or take camera to local camera repair shop if its out of warranty.
Thanks.

For sure your buttons are contaminated. About all one can try in this case is to take the camera apart and spray some electrical contact cleaner to try to clean it up as best you can. There are usually 5 or 6 very small phillip's head screws that hold the camera body together, but you will have to be careful taking it apart since the back of the camera is connected to the main board by ribbon connector(s). You can carefully lift the tabs on them, and disconnect them, then inspect the camera for areas that were possibly effected by the spill. Spray them good with the cleaner, and allow them to totally dry, before turning the camera back on. You can reconnect the ribbon cables to test the camera before putting it back together, and, with any luck, get it functional again. Oftentimes the damage is too severe to be remedied, even with a good cleaning, but there is always a chance. If you need to know more about the procedures of disassembling the camera, there are many videos on YouTube that show how, just looks for videos on "Digital Camera Repair". Sometimes you can get lucky and find your make and model, but they're all basically the same, with minor variations. Good luck, hope this helps, and hope you get it back into working condition!

Hi,

Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.

If the issue persists, service may be required.

Thanks for contacting FixYa

Your camera has dirt in the lens, you need to get someone to take camera apart and clean it. This is very difficult to do if you dont have any knowledge of cameras. You could send to sony, they will repair, around $95 plus shipping. Kind of expensive. Cheaper to buy new camera. But you have nothing to loose by trying to take apart clean and lube lens.

battery might be weak and needs a replacement or there is improper shutting down.

I took the camera apart, painstakingly removing all the screws. Within the zoom area were two small loose pieces, one appeared to be a lens, the other a thin metal cover. I placed the parts back into their place, and put all the screws back, except for the case. When I did a test to see if everything would work..... Eureka !!! No, sorry, Darn!
The camera appears to be at the same status, turns on long enough to see the "For Service...." message pop on the screen, then the camera powers off.
I will be taking the camera apart again, and will use a meter to check connections.
Will report back if there is further progress on this situation.

This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

This suggests the zoom motor has failed. As you only purchased it 2 weeks ago - it should be replaced under warranty

We see this camera often because the lens gets compressed some how and the plastic gears which drive it become damaged, this would be the "buzzing" noise you're hearing during power up. The camera is not passing its power up diagnostics and therefore it shuts down. The lens is not cost effective to replace on this camera, parts and labor exceed a replacement units cost. Hope this is some help. Good Luck Joe Weibel Custom Electronics (customelectronics.org)