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My son pulled the USB cord from the zen while we were downloading. Now I have a few blue stripes vertically frozen on the screen. It wont shut off or anything
after taking my sons zen off the usb we go to turn it on and it freeze at the screen that says creative and does nothing else.after taking my sons zen off the usb we go to turn it on and it freeze at the screen that says creative and does nothing else.
my zen does not show the screen up you can barely see it on the dark but is not the contrast my zen does not show the screen up you can barely see it on the dark but is not the contrast
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My creative zen 1 gb has frozin every time i turn it on it dose once its on it freezes straight away.i cannot access it through the computer cuz it is freezing plz elp
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Don't buy this unit. The power system is prone to being blown out when disconnecting from USB. I've blown out two. I'm on my third. BAD DESIGN. AVOID IT!
If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause." or try this:
The zen man need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)
You don't loose all your music if you reset it.
refer to creative.com/support and look up info on your model to see if anyone else has your issue.
if it is totally busted your player is still under warranty
You need to do a full charge. if you have the AC adapter plug it in to a wall. Otherwise you need to plug it in to a DESKTOP computer (not laptop) with a more powerful USB cord than came with the device (if you don't have one then just try the one that came with it).
Leave it for a few hours and it may be able to come out of that state... it worked for me on my Zen Vision M 30 GB
here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
zen nano player is already connected to your pc when you run the file. it may take a bit of time before your pc can detect your zen nano be patient, a window prompt will soon appear asking if you want to update your firmware with the one youve just dl'ed.
now, dont worry if the firmware is the same as the one already
installed in your zen nano, just continue with the update.
you can also check the box in which there is the option of also formatting the drive. ( note: all files in your zen nano will be lost)
after the firmware is flashed you can now play and transfer files to your zen nano plus.
while holding the pause/play, first use a paperclip to press the reset button and then slide the power thing down for a few seconds like you are turning it on.
release the pause/play button.
you may need to connect it to usb for it to turn on. worked like a charm for me when everything else failed. hope it helps!!!
after taking my sons zen off the usb we go to turn it on and it freeze at the screen that says creative and does nothing else.
my zen does not show the screen up you can barely see it on the dark but is not the contrast
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