I have a top load GE model #WBB4500G, and our clothes comes out smelly. It is horrible. We are constantly having to rewash clothes, this is rediculous. I've heard of this problem with front loaders, but we have a top loader, so why are we hearing water in the tub when it's empty and why are we getting smelly clothes? Help!

The symptoms you have are constant with a clogged drain hose or drain pump.

Try draining as much water from the washer as possible. Then take the drain hose off the machine take it outside and run water through it. If this is clear, tip the machine up and take the drain hose off that is inside and do the same, this drain hose connects directly to the pump in front. When you have the hose off look to see if something is in side the pump like a sock.

Front load washers are very efficient but can create odors not common in top load machines. I would suggest running a cleaner such as Affresh or Smelly washer through the machine, there are instructions on the containers but basically you run a load without clothes on the hottest settings. This will help eliminate the mildew that gets caught between the tub and basket. A treatment once a month will do wonders!

You can purchase these at Target, Lowes or grocery stores near the laundry soaps.

You have to leave your door and detergent compartment open after every wash. Try using Tide washing cleaner for the machine to get the smell out first, then follow the steps above.

Use less soap. Front loaders use less water than top loaders and therefore don't need as much detergent.

Try extra detergent in a load and oxyclean. It might take 2 wash cycles. Good luck!

are ther brown stains if so the bearings are faulty.

First, clean your washer with one of the front load washer cleaners on the market. (Affresh, washer magic, smellywasher cleaner, whirlaway hot tub cleaner, or Tide front load washer cleaner) Use the longest, hottest cycle your washer has, with no clothes.
Second, rewash the smelly clothes with the heavy wash cycle and a second rinse option, using no soap or fabric softener. This will remove the soap and/or fabric softener build up in the clothes which is causing the smell. Third, begin using one to no more than two tablespoons of HE soap per load, and not more than 1 teaspoon full of fabric softener if you use it. This is because top load washers used up to 45 gallons of water per load, and your front load machine is only using about 12 gallons total. If you are washing a load of bath towels (which were only used to dry off your clean body, not wipe up the floor or something like that) they are not really dirty,...... for washing "clean" towels, don't use any soap, and of course never use fabric softener on towels.

it's off balance

Sounds like the suspension for the drum is having problems - there are usually springs holding the drum up and acting as shocks - one of the springs may have come off during an unbalanced load.