Sony Cyber-shot  DSC-W55 Digital Camera Logo
Posted on Sep 03, 2009
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Compatible Battery problem

I use an original fully charged battery, after 10 seconds the camera thinks the battery is empty en shuts off.

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  • Expert 89 Answers
  • Posted on Sep 18, 2009
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Joined: Sep 18, 2009
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Try clean contacts of the battery. If problem persists, note what is on the LCD when it turns off. Only symbol of an empty battery, or is there any text? If there is written "For InfoLithium/compatible battery only", it does not mean that the camera thinks the battery is empty, but that the battery do not communicate with the camera. If other batteries are OK, you should replace the bad one.

  • HAG0221 Jun 18, 2011

    i have the same problem "or use with compatible battery only" and Only symbol of an empty battery, even though i fully charged it btw i have DSC-W330

  • Anonymous Jun 19, 2011

    You have the same problem, the solution is the same too: try clean contacts of camera for battery and contacts of the battery also, especially the middle one - it is for communication between camera and circuit inside the battery. If the problem persists, try to use another battery in your camera, or your battery in other compatible product - this way you will determine if the problem is inside the battery (I hope, it is cheaper) or inside the camera.

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