SOURCE: Garage opener/ brand garage master 1/3 HP
trolley is not attatced to the chain, grab that red rope that is hanging down and give it a ****. run the door up until it re-locks onto they trolley
SOURCE: Sears Wireless keypad will close door but will not open
If you are sure the battery is good than it sound like the keypad is bad and needs to be replaced. With a 6+ year old operator I would suggest a wired keyless entry (Donino GD-1) so if the operator has to be replaced you can use the same keyless entry.
SOURCE: HOW RESET CODE FOR 940CB/67LM CHAMBERLAIN OPENER,
The learn button is the first button to the right of the LED.
Two things. Check for a broken door spring. If okay, remove the cover from the motor housing and check for a bad drive gear. This is a white nylon gear just in front of the motor. If it is going bad it should be obvious.
SOURCE: kaba lock won't open with code
Customer service can be contacted from this link:
http://www.kaba-ilco.com/access_control/support_contacts/service_and_support.aspx
Tech Support from this link:
http://www.kaba-ilco.com/access_control/support_contacts/technical_support.aspx
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