Cord rewinder on a Electrolux model C102J vacum cleaner

The rewind tension spring may be broken or fully extended. Try to yank hard on the cord and pull toward you with some force. Pull until the line will no longer come out and if it won\'t recoil then it needs to be repaired.

Try standing vacuum on end, then gently tugging and releasing cord. This generally will retract it.
There are many problems that can result in disassembly and reassembly by an untrained person, including shock and fire. For those and other reasons, I don't recommend trying this yourself. Take it to the nearest Aerus Electrolux store for repair.
The back of the vacuum can only be removed by separating the top and bottom portions of the canister. The cord winder will need to be removed and the wires all disconnected. The cordwinder is then taken apart and the cord rewound and set for proper tension for rewinding. If the cord is simply stuck due to having been pulled out too far, this is generally not necessary.

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First, try standing vacuum on it's back end. Gently pull on cord and release. Try this a few times.
If this doesn't work, you'll need to take it to an authorized Aerus Electrolux store and let the service tech repair it. Although it's relatively easy to disassemble, reassembling correctly is trickier. I've had several machines come into the shop disassembled because the owner couldn't figure out how to put it together again.
Also, when taking the cord rewinder apart, there's a risk of breaking tabs that hold it together.

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Try standing it up and gently pull on cord and release. It may rewind after a few tries. If it does fine, then just be careful how far you pull it out.
If it still won't rewind, you need to take it to an authorized Aerus Electrolux store and have the service tech have a look. There are a few things in the rewind assembly that could be causing it not to.

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You will probably have to replace the cord winding mechanism. I have never had any luck trying to repair one. Cord retracters are great when they work but it seems like they always go bad before too long. On many units you can't even replace the cord if you get a bad spot in it, you have to buy a new cord reel which can get expensive.

There are two keys holding the body together, underneath the bumpers on the side of the vac. With the bag door open these keys when gripped with pliers will slide forward to release the body panels.

Before opening the vac, gently push the cord back inside the housing.
2 possibilities:
If the spool rotates and allows the cord to push in , the body must be disassembled, and the cord winder removed and the spring reloaded. This is tricky work. you will need to wind the entire cord onto the spool, then load 3.5 rotations onto the coil spring for tensioning, then reassemble. It's a bit like working on a land mine of you're new at it. Wear safety glasses.

BUT if the spool is locked from the outside and the cord wont push in or pull out, a fine , long blade screwdriver can be inserted diagonal to the body through the cord slot and with luck you can lift a cog of the spool releasing tension and the rewind will work. try that first , but be gentle . You must release the cord spool allowing a a dog ear catch cog to release inside by gently lifting upwards.
Post back to say how you made out,
Or look for an AERUS Electrolux service shop.

try pushing the cord back in whilst depressing the retract button

HI
If this isnt working correctly, take it back. It wont get better

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Generic problem for all Vacuums
Hi, I have replaced
Posted by dryder on May 02, 2008
Hi, I have replaced the electric cord on Electrolux Lux Royal vacuum, but the rewind that retracts the cord does not pull it in. The coil spring looks ok but it will not pull the cord back in, any suggestions please.
Thanks Dave Ryder

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
The question I have is it the Electrolux or the Royal cordwinder, if the cordwinder is sprung you may have to get a new one or a good used one, it’s been a while since I have done a cordwinder and I have seen it done, but I know when you remove the cordwinder you need to lock in the spring so that it does not loose it tension and re-coil ability. You may want to ask your local vac dealer to see if you need to repair or replace. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
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if it is anything like an electrolux there is a coiled spring inside that free wheels around a hub. pulling the cord too far out makes the spring slip on the free spinning hub. you may need to take apart the vac and rewind the spring.