I think my printer is colour discriminating hee hee.. I am trying to remain calm i have read many of your previous posts and tried cleaning and re cleaning through maintenance. I have tried several full cartridges to no avail. I found another post suggesting to get the error code list which I have done and the following was what came up.....
1 =A1, 2=38, 3=A1, 4=3C, 5=A1, 6=39, 7=A1, 8=84, 9=A1
If you could possibly shed some light on what I should do from here I would be extremely appreciative... Thankyou Jules
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Check settings for printer. Properties. Set to colour? Try running thecartridge clean pprogram.
Otherwise ink cartridge is dry or not working. They do get clogged with non use. You should run a colour program once a week.
Are these lines evenly spaced?. Do they always appear in the same spaces? When printing try and hold the paper so it comes out completely flat and see if the lines are there. Repost with this additional info and i will try and help you
1. Many problems occur with print heads when people try to refill their own cartridges. The heads clog with time, especially if the printer sat for a long time unused.
2. You can try gently cleaning the heads with a lint-free cloth. You can also use the "clean print head" function that comes with many printers. This will use a lot of ink, but it usually cleans the print heads.
3. Some printers use cartridges that do not include print heads. If your printer is of that type, then your documentation that came with the printer should help you with specific instructions for your printer.
4. If nothing works, it may be time to retire your printer and get a newer one. The newer ones are far more efficient and usually use less ink than the older ones.
5. Remain patient and calm through this process. Do not throw your printer or other objects across the room or out the window. Further damages could result from that type of behavior.
Remove the ink cartridges and clean the sensor below them.
Possibly ink on the blocking the sensor from reading the poper ink level.
After that put the cartridges back in and then go to printers on your PC and right-click the printer on the screen and try to locate a cleaning process or if you have software installed for the printer, run it through there.
Do it a few times if need be and then check the ink level.
Head cleaning it's normally called.
If it doesn't work, then the printer might simply need replacing.
Try removing the colour cartridge. Clean the contacts (the part they tell you not to touch) with a damp tissue and then with a dry tissue. Ensure there are no obstructions within the printer and that there is no tape left on the cartridge which should have been removed. Fit the cartridge back in. Turn the printer off then on again.Now hold in both the colour and black copy buttons for atleast 10 seconds. (Sometimes these printers think you are using a cartridge which has been previously used, and in canons attempts to stop refillers, they have incorporated an error. Hold in the previously mentioned buttons to overide that error.)
These problems cane be caused by a number of things.
1. Dirty or worn pickup rollers. Clean the rollers with alcohol. This
can be hard to do because you have to clean the portion of the roller
that actually contacts the paper. This will only work if the rollers
are slipping on the paper.
2. Object stuck in paper path. Again, can be hard to get rid of
depending on how far in it is. It can actually prevent the tray from
moving into the pickup position.
3. Broken gear in the paper pickup assembly, or somehow the timing has
been changed. The gears in many paper pickup assemblies (or ASF for
Auto Sheet Feeder) have to be timed correctly. If someone has pulled a
piece of paper out causing the gears to skip a few coggs, the timing
can be off and the unit will either not pick up paper or will fire a
sheet or two out as soon as it's turned on. Unfortunately this fault
would have to be corrected by a service tech who knows how to reset the
Your dead right. The purge tube would affect all the colours. If you are using refilled carts, try just changing the cart. Approx 10% of all refilled carts fail - so it is entirely possible you have hit on a bad one.
If you are using the good stuff, I would suggest getting the cleaning kit and doing the manual clean to clear any blocked nozzles. What does the nozzle check pattern show? If there are a few lines visible, I would guess cleaning will sort it for you.
Let us know how you get on...