Question about Brother Multi-Function Center® MFC-215C All-In-One InkJet Printer

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My mfc215c doesnt appear to recognise magenta

I think my printer is colour discriminating hee hee.. I am trying to remain calm i have read many of your previous posts and tried cleaning and re cleaning through maintenance. I have tried several full cartridges to no avail. I found another post suggesting to get the error code list which I have done and the following was what came up.....
1 =A1, 2=38, 3=A1, 4=3C, 5=A1, 6=39, 7=A1, 8=84, 9=A1

If you could possibly shed some light on what I should do from here I would be extremely appreciative... Thankyou Jules

Posted by dogeaze on

  • dogeaze Dec 08, 2007

    THANK YOU VERY MUCH FOR YOUR HELP, WILL SEE IF IT IS WORTH REPLACING PRINT HEAD OR SAVE UP FOR A NEWBIE, CHEERS JULES

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So let me give you some clues reading the recorded errors:

A1 : (even a brand new model has this error which simply means COVER OPEN/Close Cover (e.g. when installing carts)

38: puuuhhh error starting with a 3 has always to do with the traveling of the printhead.
Or there might be a defective part within the gear wheels.

84: something to do with the paper roller feeder (you might have run out of paper or paper wasnt feed in right position: some paperjam afterwards. This error can be related to error 38.

Anyway,
if you had done the maintenance cleaning procedures and didnt have any luck with good printing, there is only left to say:
print head clogged and needs replacement!

(The main reason for this is either having used generic ink which will definitely destroy the ph within some time period or you have paused the machine for too long time so that the ph has dried out.)

Posted on Dec 07, 2007

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