I am getting a black 1.5 inch band down the right side of my fax transmissions. Help please...

If you wish to get some details; check the site linked here. Pull up older posts. http://electronicshelponline.blogspot.com/ Line faults & possible causes to LCD & Plasma screen are given with illustrations. You can get an idea about the fault to an extent. Faults to all LCD & Plasma screen are similar, irrespective of its brand and screen size.

print a report, any report, from your control panel. if it looks good and your band is only on copies and transmitted faxes, that would be your Contact Image Sensor going bad. its located under your document feeder and looks like a sinny piece of glass that runs left to right.

hth,
razors

Most common cause for a band on copies or sent faxes is debris on the scanner glass. A cotton swab dipped in rubbing alcohol will usually work in cleaning the scan area. After cleaning the area, allow it to completely dry prior to testing the machine.

Your scanner block is defective. Not worth repairing. Sorry!

Lift the auto feeder cover and clean the narrow glass that the originals are scanned across...sounds like you have some dirt there -maybe correction fluid? That's the most common.
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i'm not sure if you're talking about a solid black band or a bunch of little stripes running down page. does it happen when you run an internal report or only on copies? if its a black solid band, check and make sure the bluish colored tab on top of the drum is all the way to the left side. if its a group of fine lines, depending on whether it happens on internal reports or not, it could be the drum is going bad or you may have a bad scanner. write back with a little more info if this suggestion doesn't work.

good luck,
razors

if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.

hth,
razors

There is probably dirt or ink on the scanner glass, this would affect both copying and sending faxes.

Here is a link to the manual and a description on page 74 showing how to clean the glass.

http://www.brother.ca/en/products/pdf/manuals/FAX1270-UG.pdf

can you try to post a copy of what you see wrong . and try to do an internal printout " function-6-4-start- under the fax button. "

please change the drum only