I had just updated my TomTom through TomTom Home. It was the first time I did that. After I ejected it (properly), it won't start. It appears an orange screen with TomTom image and an X keeps blinking. It also makes that drums sound. Restarting it won't work.
Ok I had the same issue but I went into Disk Management and formatted the disk. I then plugged it into TomTom Home and updated the maps and installed all Poi, Voice, Etc. The unit is now working properly.
I have just had the flashing X problem after updating my Tom Tom One for the first time. I went to the tomtom support http://www.tomtom.com/support/support.php?ID=2 and selected search by keyword. I typed in 'white cross' and found the solution. This involved deleting various files and installing a file called Applications from TomTom Home. So far it seems to have worked.
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If your TomTom is new and not refurbished you have 30 days to download the new maps. You must have TomTom Home installed on your PC and TomTom will determine if you are eligable for the new map update.
Don't really know how BUT I seem to have solved the problem. Let's first review the problem.
1) I downloaded from TomTom a recommended update.
2) The update screwed up half way through the installation.
3) End result. TomTom refused to get beyond the opening logo and the drum beat!
4) TomTom HOME did not recognise it as a device, ("No device connected") bottom right of screen.
5) Consequently it was impossible to "restore" the software using Tomtom HOME.
6) So contacted TomTom through their website and tried the online fixes, (hardware reset etc) with no result.
7) Filled in a support ticket on the site, the ultimate outcome being a request to return it for repair.
8) I asked for an estimate of the cast (having described the symtoms).They would not give me an estimate until they had seen it.
9) Scanned various forums (including Fixya), but could not find a solution.
10) Decided at that point that is was going to cost, either to get it repaired or buy another, so whatever I did wouldn't matter!
11) So borrowed a card reader to examine the SD card.
12) Windows told me it was not formatted!
13) Couldn't find a friend anywhere with a Western Europe Map on an SD card to try to copy.
14) I was sure I had backed up the Tomtom via TomTom HOME when I first bought it, but where did it store the backup?
15) Found a folder in "My Documents" called "TomTom"
16) Scanning through that folder structure I found a folder called "One".
17) In that folder was another folder called "Backup01"
18) So I formatted the SD Card (heart thumping!) then right clicked on the "Backup01" folder and "Send to" the G drive (the drive letter for the SD card in the card reader)
19) Things happened on screen and files moved across the screen.
20) Took the SD card out and pushed it into the TomTom. Switched on TomTom and behold it started to work!
21) Since then TomTom HOME has scanned the device and downloaded a number of updates. The only difference I can see between its previous performance and its current state is that some of the opening screens have changed and it no longer shows the briefcase screen when it switches off.
22) Will be testing it on a long journey shortly and hoping for the best. Will not guarentee that this will work for all people with a problem, but it has on my device. Good luck!
Go to My Computer, then the TomTom drive and click explore. Move your Map folder to the desktop. Then, delete everything on the tomtom drive. Unplug it, plug it back in, and start up Tomtom HOME and install all updates, keep unplugging, plugging back in, and installing updates until there aren't any more updates. Then move your map folder back to where it was on your TomTom drive.
Make a full backup, better safe, than sorry...
Do this backup vith explorer or similar,
just copy ALL content from device to a folder on your computer.
Remember to set explorer to show hidden and system files.
Connect device to pc, update device via TomTom Home....