I am trying to fax something but am not getting a dial tone. Yes the phone line works.

Unplug your fax from the phone line. Plug in a phone. Dial tone? Yes? then either fax is bad or the phone wire is bad.

No dial tone? Phone line dead.

Buy a double adapter so both cords go to the LINE port. Set your answering machine to 6 or 7 rings so the fax picks up first. Your fax machine will know the difference between voice and fax calls,

yes

Check for dial tone at the fax machine

Plug in a telephone on the cable from the wall.
Do you get a dial tone?
Yes,
Something is wrong with the fax machine.
No,
Call the phone company or a telephone repairman.

Typically, a fax machine is connected directly to a telephone wall jack with a known working connection. Try plugging the fax machine directly into a wall jack first and pick up the handset on the fax machine if it has one. You should get a dial tone. Then try to fax something to someone you know.

The machine can also usually be routed through the modem in a computer by connecting the "line" cord on the modem to the wall jack and plugging the fax machine into the the "phone" jack on the modem. You may need to install the software that came with the fax machine to get this to work.

If you have no dial tone, check the wall jack with a known to be working single line phone. If there is a dial tone, it's something to do with fax machine, the computer modem or the connections.

Some fax machines can take advantage of internet faxing through a cable modem or DSL connection. Check your manual for the options available.

I must tell you that this is not a printer issue, since printer does not have inbuilt fax capabilities....Actually you are trying to send fax from the computer using a Data Fax Modem. Printer just used for scanning and printing documents for fax...

1. Please check if your computer have Fax modem.
Look at the back of the system tower, if you see a phone jack port (probably two of them).

2. If yes then , you need to have a telephone cable directly from wall (not the ethernet cable coming from DSL modem), fax works on analog signals which is possible only from telehone line.

If your phone line is working, there is no chance the it will give you error again for NO Dial tone

try connecting line 2 to a simple phone and chk for dial tone.

it sounds like you may not have any dial tone. the hiss [white noise] you are hearing is from the dsl modem.try plugging a regular corded phone into the jack to check for dial tone.if there is none,call your phone company.also try plugging the fax machine into another jack where you know there is dial tone.
good luck
wg

I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

CHECK 1.DO YOU GET DIAL TONE ON -ON HOOK DIAL BUTTON OR ON THE HANDSET ? IF NOT PLS CHECK THE PHONE LINE OTHERWISE--- 2.TRY RINGING THE MACHINE FROM OTHER PHONE,CAN U HEAR THE RING ? IF YES ,PLS CHECK WHAT NOS OF RINGS ,THE MACHINE IS SET TO RECEIVE, AS WELL AS SET THE CORRECT RECEIVE MODE , I.E. FAX /TEL/ANS-FAX... 3 IF U STILL DON'T GET FAX TONE WHILE RECEVING ,THEN TELEPHONE LINE CARD SHOULD BE BAD... TRY REPLACING TEH SAME ,SHOULD RESOLVE THE PROBLEM. HAPPY FAXING OMNIPRESENT HAPPY FAXING