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The Bose Wave Radio and Wave Music System use different IR codes. It is no other reason other than Bose made the remotes incompatible. This is often done to prevent interferance with systems that may be close to each other.
The only user serviceable part of this fine system is the battery in the remote. The battery used in most of these remotes is the "button" or "coin" type cell "CR-2032"You can find these at Walmart, Radio Shack, CVS etc. for just a few bucks. Bring the remote batteries with you to match to a replacement.
If that doesn't work, you may need a replacement remote or the radio may need repair.
Reset the system by disconnecting the power cord from the wall for one minute, then plug it back in
Make sure you’re pointing the remote directly at your Wave®
music system. If the system is placed above table-top height, be sure
to angle the remote upward while pointing
Check for possible sources of interference with the remote’s
infrared (IR) signal, such as bright lights or solar glare off of a
window. Make sure nothing is blocking the path of the signal from the
remote to the Wave® music system display. The remote will not work
properly if there is something directly in front of the display
Wipe off the small clear lens on the front end of the remote
The remote is designed to work within 20' of the system. Greater distance may cause intermittent response
First have the remote tested. You can buy a basic Infra-red tester at Radioshack for about $6. If the remote is putting out signal, the Bose will have to be serviced. Call them and get an RMA # and they will fix it for a flat rate.
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