Whirlpool GS6NBEXR Side by Side Refrigerator Logo
Posted on Aug 31, 2009
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Whirlpool Gold Side by Side Ice maker not making ice.

Ice maker stopped working today. Never had any problems before. Filter is on green, what could be wrong. No water is going into the ice maker quadrants

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Charles T Nevin

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  • Master 4,070 Answers
  • Posted on Aug 31, 2009
Charles T Nevin
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Joined: Jun 30, 2009
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Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don’t refill with water.
Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

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  • The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
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