#97985 optical mouse

The Microsoft Wireless Optical Desktop 1000 hardware set includes the Microsoft Wireless MultiMedia Keyboard Version 1.1a, Microsoft Standard Wireless Optical Mouse Version 1.0a and the Microsoft Wireless Optical Desktop Receiver version 2.1a.
The receiver connects to your computer through a USB port.
The product installation CD that ships with the hardware set includes the software drivers that are required to install the Microsoft Wireless Optical Desktop hardware on your Windows computer.

Insert the batteries that are included with the hardware set in the keyboard and mouse.
The battery installation latches are located on the bottom of the hardware devices.
Place the product installation CD in your computer's CD drive.
The hardware installation wizard will open automatically.

Plug the receiver into an open USB port on your computer when prompted.
Follow the wizard to synchronize the mouse and keyboard with the receiver.
Close the wizard when it finishes to complete the installation process.

http://www.microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=058

Hello Dear... Mouse cursor don't response, It possible your usb port fail to response because one of your usb drivers is missing ...To find out about it please, check in your setting control panel, click on system then on hardware then on device manager.. it will show a yellow icon ...this icon need to be install or re-install due to corrupt file inside your machine...To fix that problem delete that icon and restart your PC then your pc will ask you to insert you windows CD to re-install the corrupt file for your usb controller..

First thing you need to do is to know that the USB ports of your laptop is really working. Insert another usb devices or storage such a flash disk. If the flash disk being inserted is not recognized by the system then the usb port you had inserted is malfunctioning or it is defective. But if the other usb devices like the flash disk is working then your new bought mouse is defective. Try to plug the usb mouse to the other ports available in your laptop.

Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

The GE mouse came with a Receiver that goes into a USB port after the CD software program is installed. During installation the program will ask you to plug in the receiver into a USB port. This is when to do so. Then it should work properly.

Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Normal 0 Try disconnecting the Mouse from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse to the USB port, do so and it should work.
Hope this helps. Bud

Try installing the CD software for the mouse with the receiver disconnected from the USB port.
During the software installation the program will ask you to plug in the receiver, then do so. It should work.
Hope this helps. Bud

Do not connect the mouse receiver to the USB port before installing the CD software program that came with the mouse.

Using the CD install the software program and when the program asks you to plug in the receiver, then do so and the mouse should work.
Hope this helps. Bud

two main reasons, first if your operating system is win98 you may need to install the cd driver for that mouse. in case your operating sytem is winxp then the problem is your mouse you need to return for the warranty