Unable to install the canon Software

rerun your installation software to install to your new picture folder location. Be careful not to overwrite your original folder. I would rename the original to be safe. Good Luck!

Skip the installing of any software, unless you like the Canon editing or viewing software, if that is on the cd.
Get a card reader for this machine, and skip any drivers whatsoever.
By using a card reader/writer it is not necessary to get any software or drivers on your machine from Canon. The card reader will read as another drive.

Select the "Start" menu in the lower left corner of your computer monitor screen. Select "Control Panel", then double-click on "Display".

Click on the upper "Settings" tab, then move the slider bar to the right, to at least 1024 x 768 pixel. Then hit Apply or OK. This will increase the screen resolution of your computer monitor so that it will be compatible with the Canon software.

HI there,

May I know if you have encountered any error message appear on the screen of your PC.?

Did you have installed the camera driver completely on your PC?

also;
Try first connecting the camera using a different data cable.

Hope this initial info helps.

Let me know for any further related assistance.

micro

Try disconnecting the camera from the USB port and reinstall the CD software program. When the program asks you to connect the camera to the USB port, do so and it should work. Hope this helps. Bud

Hi

What you are seeing with the E:18 error message is a generic message that means there is some sort of problem with the lens, it could happen in many different ways such as sand or dirt in the lens gears.

A couple solutions would be to either buy a defective camera online and make one good camera from the two if you can do that sort of thing yourself, or secondly have it repaired by somebody.

Don't bother trying to send the camera to Canon if it is out or warranty (though you can call them and verify what I'm about to say) because they will want $150+ to do the repair for you. Parts are not cheap to buy from them.

I know of one very affordable digital camera repair business... because I own it. The name is Darntoothysam, feel free to check us out, we are on that big auction website also (I don't plug their name for free), our seller ID is 'darntoothysam'. If you Google "darntoothysam" you will find us.

We have your repair listed as a package in our store for about $70. This covers a new lens, and return shipping of your camera! We even give a 45 day warranty on parts and labor. If you think you can use us then please check us out, even if you need to ask more questions then please feel free to contact me.

Hope this helps,

Thomas
Darntoothysam com

hi i am a certified Canon repair tech for this printer. if you follow the link below this will take you to Canons support site where you can download the software for your printer. hope this helps

http://www.usa.canon.com/consumer/controller?act=DownloadIndexAct

yes

when downloading from my EOS 350D I get the message
'Camera launcher exe has stopped working'
I have Vista Home Edition
I am getting desperate to find a solution!!

the E18 means the lens system has a problem. I had it with my S2 and sometimes it worked, sometimes not. Eventually it stopped working. The only solution was sending it to repair, they changed the lens system.

Best Regards