Gateway MX6421 Notebook Logo
Posted on Aug 30, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I dropped my laptop

Yesterday I dropped my Gateway laptop about 2 feet onto a hardwood floor, while it was on. When I first examined it, it apeared to be frozen. It then tried to reboot itself several times unsuccessfully. At this point it tells me that I should try to reboot in safe mode, when i accept this option it loads for several minutes and then flashed to a blue microsoft screen. Is there any hope for it to be fixed?

  • Gamr13 Jun 11, 2012

    Hello! Try to boot your computer into your BIOS (usually by tapping F2 continually straight after the power button is tapped). and if you see (IDE change that to ACHI. If it's on ACHI change it to IDE.) then try to boot windows.If that fails Then re-install windows 8/7/xp/98/95

×

3 Answers

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Brigadier General:

An expert that has over 10,000 points.

  • Master 4,090 Answers
  • Posted on Aug 30, 2009
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Brigadier General:

An expert that has over 10,000 points.

Joined: Jun 20, 2009
Answers
4090
Questions
0
Helped
1184260
Points
12747

Always hope, but not always funds! I suspect you have do have insurance right? You may be able to get the parts replaced under insurance. It could be a number of things and no one will know until its apart, thats 1 hour labour for a start.

It may be a cracked mother board a damaged video component... a plug jarred out of its socket and on and on .....

Sorry its not better news for you.

{Please rate our help to keep FREE service online

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 10,865 Answers
  • Posted on Aug 30, 2009
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Jan 18, 2009
Answers
10865
Questions
0
Helped
3801706
Points
33142

Yes it can be fixed. Before you send it off for a repair try this. unplug it and then remove the battery. Wait two full minutes and then put the battery back in and turn it on.............With some luck you may be back in operation, otherwise you will have to send it to gateway for a repair estimate.

Ad

Tommy Thomas

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 430 Answers
  • Posted on Aug 30, 2009
Tommy Thomas
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Jun 09, 2009
Answers
430
Questions
5
Helped
127598
Points
1231

YESSS REINSTALL WINDOWS AND DRIVERS.....IF THIS DOESNT WORK..U HAVE INTERNAL DAMAGE GL

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Dropped my HP D7 laptop. It slid out of my backpack from about 2 feet onto hardwood floor. On bootup, lights turn on for the keys and around the touchpad perimeter, and everything works fine with an HDMI...

You possibly cracked your screen or caused the ribbon cable to disconnect when you dropped it and just can't see what the error codes are saying. Is probably asking you if you'd like to start in safe mode with the beeps but you can't see it with a cracked screen or disconnected ribbon cable. Take it to a repair shop for a diagnosis.
3helpful
7answers

What are the advantages of laminate flooring over hardwood flooring?

First, you can get the exact visual design that you wanted and it will cost you considerably less. Second, laminate flooring can be installed above and below the grade unlike hardwood flooring. Moreover, the laminate flooring is installed without using any nails or glue which make it much easier to it yourself. Furthermore, laminate flooring is extremely durable, easy to maintain and can be replaced easily.

0helpful
1answer

What verb goes with this sentence it was so quite that i heard a leaf something onto the floor#

It was so deathly quiet that I heard a dry maple leaf dropping onto the newly polished hardwood floor.
0helpful
1answer

I accidently dropped my HP G71-340US notebook laptop approximately 2 feet hitting the hardwood floor. It was closed and hit the front corner. It sill works fine except all pictures have a grainy, swirling...

you have probably damaged the screen itself, try using it connected to an external monitor, if you have a good picture then your screen needs replacing
0helpful
1answer

Jacques Lemans 5015B model, drop my watch on floor yesterday, 2

You need a hand alignment at the very least. Sounds like your sweep arm is getting stuck on other objects in the face.
0helpful
1answer

Floor nailer, 2" nail not going into harwood

sounds like a bent shaft has the driver had any nail stuck or came out the side? whats the presser on?Are you nailing over exiting floor such as v.c.t or other hardwood floor try a couple drops oil in the nailer i' ve been doing floors for over 30 years these are some of the problems i came across hope its helps some what
0helpful
1answer

Toshiba satellite a75-s209

Probably not. Not only could the motherboard could be damaged but so could the keyboard, hard drive, CD/DVD, the cabinet, and possibly the screen.

It would take several hours of repair work and if you notebook hasn't been made in a few years it may be hard to get a mother board.
Not finding what you are looking for?

185 views

Ask a Question

Usually answered in minutes!

Top Gateway Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Gateway Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...