Audio Players & Recorders Logo

Related Topics:

Posted on Aug 29, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have had a mackie onyx satellite preamp for over about 2 years and it has worked flawlessly for recording on my computer. A week ago my computer suddenly couldn't find the unit when I turned it on and the firewire connection light wouldn't come on. The firewire card and cable are fine. I un-installed the preamp and now I can't re-install it. It can't find any drivers for the Mackie. Also the hardware installation wizard can't see the .exe program on the installation disk which contains the drivers. What can I do???

Answer This Question
  • Anonymous May 11, 2010

    You will have to contact Mackie support for help with this. Did your computer recently update itself? If so, many times, these updates are not reliable, and should only be performed if required. Otherwise, wait for stable releases from your PC manufacturer. If you did not update, then contact Mackie support for help with this. Might be a firmware upgrade available to solve this problem: MACKIE SUPPORT - OPTiC Master Tech Digital Analog Therapy Mackie Parts : Mackie Repairs

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Vice President:

An expert whose answer got voted for 100 times.

  • Expert 515 Answers
  • Posted on Aug 30, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Vice President:

An expert whose answer got voted for 100 times.

Joined: Sep 01, 2007
Answers
515
Questions
0
Helped
292869
Points
647

Did your computer recently update? If so, any changes to any drivers might be causing this issue. It's not good to regularly download and install Windows updates, as most are not stable releases. Download updates only after stable releases have been issued. Or, don't do the update at all, unless it's a security update.

You'll probably need to contact Mackie Support for this one. They might have to send you updated drivers or update the firmware on your unit to address this problem.

- OPTiC
Master Tech
Digital Analog Therapy
Mackie Parts : Mackie Repairs

1 Related Answer

Muzahura Frank

  • 2071 Answers
  • Posted on Oct 22, 2010

SOURCE: I have a Mackie Onyx

i suspect that could be because of differences in OS or luck of drivers. please download drivers and updates from here then try again. post back for a followup if no success.

Regards

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Mackie Onyx12 12-Channel Analog Mixer. The main meter lights do not show.
Question edited for clarity and spelling of 'Onyx'.

Contact maker Support direct please.

https://mackie.com/en/products/mixers/onyx-series/Onyx12.html

Onyx12 12-Channel Premium Analog USB Mixer

 Mackie https://mackie.com > products > mixers > onyx-series

The Mackie Onyx12 is a premium 12-channel USB mixer optimized for multitrack recording and live sound. Experience impeccable sound quality, a flexible FX engine .

..
Read full answer
Dec 22, 2023 • Mackie Computers & Internet
1helpful
1answer

I am still having problems with the left ch. output on my Mackie Onyx 32-4. When you first turn it on there is no left channel output. But you can get it back by driving a source to the limit and the audio...
If it's not the cables that you are using, it could be a number of things. Bad solder connection or corrosion on one or more ribbon cables. Maybe a weak return contact on a 1/4 inch female jack. Try putting a signal into the mixer and then inserting a male 1/4 inch plug into the different jacks to find out which jacks disconnect the signal when inserted. Even when they are not used these jacks tend to become slightly corroded and the signal is lost. You can give the jacks a burst of contact spray and 'work' a male plug in and out of the jack a dozen times.
Read full answer
Feb 09, 2015 • Mackie Onyx 32.4 32-Channel Mixer
0answers

Mackie onyx satellite driver for vista ???
Read full answer
Be the first to answer Mar 19, 2014 • Computers & Internet
0helpful
1answer

Firewire inputs do not work
Check in the computer "Device manager" if a PC with windows, and see if there are any devices with an yellow "X" through them- the port may have an interrupt conflict.

Then check audio properties of the system to make sure the devices are selected and enabled, and their volume level is up- even if you are operating through the Mackie software console.

If a Mac- check the Chooser to make sure that input device has been selected.
Read full answer
Mar 30, 2012 • Mackie Onyx 1620i Recording Mixer
0helpful
1answer

Hi. I have a Mackie onyx 1640i. 2 days ago it was working, but now the computer sees only 2 output channels. There was no shock, etc... Thx
Check the settings in your computer in the control panel "sounds and devices" under the "Voice" and "Audio" tabs. Check that all are set to the Mackie instead of the computers default input.
Read full answer
Jun 08, 2011 • Mackie Onyx 1640i Mixer
1helpful
1answer

While the Mackie Onyx 1220i unit is plugged into my computer I can port the sound through to my headphones via the headphone jack on the console. When I listen to sound play for about 2 minutes I'll...
OK... first thing is to DUMP ALL anti-virus and Anti_spyware and real time defragging programs as these resource hogs **** processing away from teh sound generation. Also is you are recording at the same time, if your disk is fragmented requiring a lot of head movement to record the time lags can cause buffer underruns and break up of audio... and eventually having the audio program "crashing" due to lack of throughput.
When doing audio work suspend all the resource hogs like the above mentioned programs. It is a good idea when recording CD's as well.
Read full answer
Feb 10, 2011 • Mackie Onyx 1220i Onyx1220i Onyx-1220-i...
0helpful
1answer

I have a mackie 1220i onyx mixer, but i cant get it to record vocals unless the gain is turned all the way up
What is the setup you are using. What mics (make and model). What are the settings for the channels? With this info, I should be able to assist.

Please update this.

Thanks,
Dan
Read full answer
Jan 25, 2011 • Mackie Onyx 1220i Onyx1220i Onyx-1220-i...
0helpful
1answer

My mackie onyx satellite is not being recognized by my computer....I've used it for the past 2 years with no problems....Now when i cut it on...all the lights just stay on (gain signal), and it isn't...
It is bad. Sorry, try to find a cheap one on the Internet somewhere.
Read full answer
Nov 19, 2009 • Bob Mackie Onyx FireWire Sound Card
0helpful
1answer

Lost My Mackie Onyx satellite Installation CD . I have checked Mackie site but it does not have it available. Where can i get it from ?
update driver and firmware
http://www.mackie.com/products/satellite/update.html
about software... read this carefully:
http://www.mackie.com/products/tracktion3/share.html
Read full answer
Aug 11, 2009 • Bob Mackie Onyx FireWire Sound Card
0helpful
1answer

Onyx 1640 shows connection but no audio recorded.
Sometimes Windows XP will seem to "forget" that you have Mackie drivers. In such cases you need to go into Hardware Manager, uninstall the drivers, then press F5 to check for hardware changes. It will find the drivers again and take you through the installation process. Sometimes this "forgetting" seems to be triggered by the order in which you turn on the computer and board. It seems that for the first version of the Onyx drivers I had to turn the board on first, then the computer. I have updated my Onyx drivers and now it seems that I must turn on the board after XP is loaded and ready to go. Otherwise Windows can't "see" that the board is attached and thus Sonar or whatever won't be able to record. Sometimes when this happens I can turn the board off and back on, then Windows sees it. However, when that fails I uninstall and reinstall the drivers as I described earlier and it always solves the problem.
Read full answer
Mar 31, 2008 • Bob Mackie Onyx FireWire Sound Card
Not finding what you are looking for?

View Most Popular

Audio Players & Recorders

Related Question

Mackie Onyx12 12-Channel Analog Mixer. The main meter lights do not show.

  • Mackie Computers & Internet

250 views

Ask a Question

Usually answered in minutes!

Popular Questions

How to remove write protect on my usb flash drive?

iLO (2 GB) MP3 Player

My ipod touch is disabled

Apple iPod touch

SanDisk Sansa E260: How do I reset the WHOLE thing?

SanDisk Sansa e250 MP3 Player

Phillips Go Gear MP3 Player Is Dead

Audio Players & Recorders

"storage device policies" key is missing from my registry...!!!

iLO (2 GB) MP3 Player

Latest Celebrity Headphones Report
Latest Celebrity Headphones Report

View all Fixya Reports

Top Audio Players & Recorders Experts

Grubhead
Grubhead

Level 3 Expert

5755 Answers

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you an Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

PDF Manual
DA-10252_manual_english_20110524.pdf....

Gigaware 2.1-Channel...

PDF Manual
Denon-DRW-585-Owners-Manual.pdf....

Denon DN-T620 CD...

PDF Manual
Westclox Duet Model No. 80183b.pdf....

Westclox 80183 Clock...

Loading...