HP Officejet 6500 Wireless All-in-One InkJet Printer Logo
Posted on Aug 28, 2009
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Fax machine won't recieve solicitations

When another person tries to fax to our fax machine it says we don't recieve solicitations and keeps ringing and saying that over and over, we never get any faxes coming in. How can I fix that?

2 Answers

Lincoln Brunell

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  • Expert 142 Answers
  • Posted on Aug 28, 2009
Lincoln Brunell
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Most telephone companies have a separate service that you have to order if you want to send and receive faxes.
check to make sure the line is plugged into the right jack

Anonymous

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  • Expert 118 Answers
  • Posted on Aug 28, 2009
Anonymous
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You may have an option to block junk faxes turned on and it's interpretting all incoming faxes as being junk.

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Related Questions:

0helpful
1answer

Recieve mode

Hi slickkitty
Only one press for each display,
When you press the FAX RECEIVE MODE button, the display should change each time you press. eg: AUTO, FAX ONLY
When you see the FAX ONLY, press the SET button and leave it like that. Don't try to do it when the fax rings. Do it when the fax machine is idle.
Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} The following instruction is found in your Fax Manual.
Set the fax machine to FAX ONLY mode by
pressing {RECEIVE MODE} until the
following is displayed.
1 The display will show the number of
rings before the fax machine answers a
call in FAX ONLY mode.
2 Press {+} or {-} to change the ring
setting to 2 and press {SET}.
How to receive calls
Just leave it. When the other party sends a fax,
the fax machine will receive it automatically.


Hope this will help, if it helped you, please give a rating.
Good luck
luciana44




2helpful
1answer

Not recieving fax

Try This
Goto to Setup (on the printer) Fax settings Check The ECM(Error correction mode) : It should be off ; DRP(Distictive ring patern): ALL Rings; Rings to answer 2 (dedicated) ; 6 (Answering machine ); There should be no voice mail service activated otherwise you won't be able to recieve fax; Try getting fax it should work;

Regards
SOumajit
1helpful
1answer

Brother Fax 2820 - The phone rings on it, but the fax come

Check if the machine is set on automatic recieve.
When on manual recieve, you'll have to start recieving manualy by pressing the button.
0helpful
1answer

I cannot receive faxes

Fax has to be set to auto recieve.
0helpful
1answer

You have to answer the hone to recieve the fax

Try unplugging the power cord for 10 seconds to reset the machine.

Scroll through the menus and set your machine to AUTO or AUTO RECEIVE.
0helpful
1answer

CAN'T RECIEVE FAXS

Make sure the Auto answer the button is on....

Or
Reset the printer setting to default and set the rings again to 3...and try..
0helpful
2answers

Cannot recieve faxes

you need to watch during ringing period need to click ok or press what ever message says.
7helpful
3answers

Fax will not recieve

DR mode means that Distinctive Ring is set to on which will force your fax machine to manual receive. Turn DR off and you can set it to whatever mode you want.
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