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When another person tries to fax to our fax machine it says we don't recieve solicitations and keeps ringing and saying that over and over, we never get any faxes coming in. How can I fix that?
Most telephone companies have a separate service that you have to order if you want to send and receive faxes. check to make sure the line is plugged into the right jack
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Hi slickkitty Only one press for each display, When you press the FAX RECEIVE MODE button, the display should change each time you press. eg: AUTO, FAX ONLY When you see the FAX ONLY, press the SET button and leave it like that. Don't try to do it when the fax rings. Do it when the fax machine is idle.
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The following instruction is found in your Fax Manual. Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE} until the following is displayed. 1 The display will show the number of rings before the fax machine answers a call in FAX ONLY mode. 2 Press {+} or {-} to change the ring setting to 2 and press {SET}. How to receive calls Just leave it. When the other party sends a fax, the fax machine will receive it automatically.
Hope this will help, if it helped you, please give a rating. Good luck luciana44
Try This
Goto to Setup (on the printer) Fax settings Check The ECM(Error correction mode) : It should be off ; DRP(Distictive ring patern): ALL Rings; Rings to answer 2 (dedicated) ; 6 (Answering machine ); There should be no voice mail service activated otherwise you won't be able to recieve fax; Try getting fax it should work;
DR mode means that Distinctive Ring is set to on which will force your fax machine to manual receive. Turn DR off and you can set it to whatever mode you want.
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