After replacing the colour cartridge in my machine, all printed pages are coming out either blue or green no matter what colour they are on the screen. I have tried printing from photoshop files as well as web pages but the results are always the same. I have also tried adjusting the ColorSync in my printing option presets but to no avail, even black and white prints are coming out with a green/blue tinge. Please help!!
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Blue is made from magenta (pink) and cyan ( sky blue), if your blues are coming out pink then they are missing the cyan component.
In your machine this could be caused by a blockage in the printhead, the cyan cartridge being empty, an electronics fault, a boma pump fault (the squishy black thing on the base of the cartridge). Check your cartridge first - if it feels lighter than the other it is probably empty. Sometimes there is a fault where the entire contents of a cartridge (usually the cyan) can be emptied in a matter of days or less. If the cartridge is unusually empty compared to the other colours - refer it to HP.
On the drums for each colour there is a purple/blue/green slider for cleaning the corona wire. If there is a stripe of colour anywhere on the page going from top to bottom check these sliders. They need to be where the arrow on the slider meets the arrow on the drum casing.
As for low toner on the Yellow and Magent - Replace the cartridges.
Please next time put the question in the correct category. I still will try to help you.
If your printer does not tell you any cartridge is empty, and it still does not use that colour it could be the nozzles of one cartridge are blocked. Check this by printing a test page, as told in the user manual. Sometimes called an alignment print.
Then check if all colours appear correct. Looks like yellow is not working correct.
This sounds like (assume you have set the adobe profiles), a problem with your inkjet cartridges. IF they are genuine and not aftermarket inks, then there is a problem with either the quality of the cartridges you have installed, or possibly the print heads need some cleaning. I'd replace the cartridges as a matter of course anyway.
Have you any applications like deep freeze installed on your computer machine? If so uninstall it restart your computer and try to print again. The fact is some programs cause colour malfunction in the computer. The similar scenario I encountered, I had to format the system for the colours to print correctly again. But i have seen where deep freeze cause similar issues before.
Enter notepad dc.html
Enter the text:
<FONT COLOR="#FF0000"> RED </FONT>
<FONT COLOR="#00FF00"> GREEN </FONT>
<FONT COLOR="#0000FF"> BLUE </FONT>
<FONT COLOR="#FFFF00"> MIX1 </FONT>
<FONT COLOR="#FF00FF"> MIX2 </FONT>
<FONT COLOR="#00FFFF"> MIX3 </FONT>
Save this file to your "Desktop".
On your "Desktop", double-click the file, to open this web-page.
Verify that the colours are correct.
Print the web-page, and compare the colours to what is on-screen.