We don't like our ice crushed, but when it freezes up it will only crush and then wont dispense ice at all. We remove and clean out all of the frost and ice that has accumulated and it works great for about 2 days then the whole process starts over. Can anyone help?
PS: I don't know the model #. It's a Kenmore, black and about 5 years old.
SOURCE: Ice dispenser only dispenses crushed ice
THE WAY A DISPENSER CHANGES FROM CUBES TO CRUSHED ICE IS BY RAISING AN ARM THAT RUNS ALONG THE BOTTOM OF THE ICE BIN. IF IT SETS FOR A LONG TIME, IT CAN GET A BUILUP OF FROST OR ICE THAT KEEPS IT FROM MOVING. PULL THE ICE BIN OUT AND TRY TWISTING THE END OF THE ARM MANUALLY. IT SHOULD OPEN A DOOR AT THE FRONT OF THE BIN THAT WOULD ALLOW THE ICE TO BYPASS THE CUTTER ASSEMBLY.
ALSO,WITH THE ICE BIN REMOVED, PUSH THE DOOR SWITCH BUTTON CLOSED BUT KEEP THE FREEZER DOOR OPEN. WHERE THAT ARM GOES IN THROUGH THE BACK WALL, CHECK FOR MOVEMENT OF A ROD UPWARD WHEN YOU CALL FOR CUBED ICE. IF YOU HEAR A LOUD HUM BUT THE ROD DOESN'T MOVE, YOU MAY NEED TO REPLACE THE SOLENOID ASSEMBLY IN THAT MODULE.
SOURCE: Kenmore side-by-side only dispensing crushed ice
Hi blkshop,
Most likely the problem you are having is with the crushed ice solonoid. It is located in the back of the freezer behing the icebucket. The little metal arm from the icebucket goes into a hole, the hole is part of the solonoid. To make sure the problem is with the solonoid, first take the icebucket out and look at the little metal arm on the bottom. When you lift it, it will open for crushed or cubed ice in the bucket dispencer hole. If it works properly then the solonoid is bad.
This repair is sometimes a really hard repair, because it is so hard to get all the stuff out of the way to replace the solonoid. You have to remove the icebucket holder and most likely the icemaker, and on some models you will have to remove the fan and several other pieces to get to it. If you feel like trying the repair let me know, I can ship you the part, I keep almost everyone of those on hand, all I would need is your model and address. My number is (865)945-3808. or my email is [email protected] . Thanks and I hope this will FixYa. Michael Anderson
SOURCE: Frigidaire Gallery Series Side by Side doesn't crush ice
hi there,
could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?
SOURCE: Ice dispenser is stuck in crush mode
Carriage that moves ice bucket rod up is frozen.It's right by the auger drive mote on the left- square hole. Remove bucket and try to free it with your finger. If no luck take hair dryer until you can move it up and down.
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