Motorola Mobility Rival A455  Cell Phone Logo
Posted on Aug 27, 2009

My motorola rival phone is doing the same thing! White out!

The screen is totally white. It turns on and gives the sounds like everything is fine, but only displays a white screen.

  • Anonymous Dec 18, 2009

    my phone is fine.

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  • Posted on Sep 07, 2009
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My phone did the same thing. take it to the store where you got it and they will give you a new one. apparently its happened before with the motorola rivals, something comes loose inside the phone. when you bring it to the store they should give you a new phone for free. but im pretty pissed off, because when i got my new one they transfer only the contacts. im pretty mad that all my pictures, videos,and ring tones/sounds are gone just because of a problem motorola casued.. not me.

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  • Posted on Nov 06, 2009
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Aight have no fear.... Matman's here.
1. Take out your Motorola Rival.
2. Look at the white screen of death and tell it Matman says hey.
3. Turn off your Motorola Rival.
4. Plug your Motorola Rival in as if charging.
5. Motorola Rival should now say Verizon Wireless.
6. Thank God.
7. Thank Matman.
Done.

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  • Posted on Jan 23, 2010
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Okay, so I've discovered, having somehow beaten the white screen several times, that a variety of things can revive the phone. I have no idea why they work or sometimes don't work, but I figured you might want to hear about my relative success.
Sometimes, simply turning it off and then on works.
Sometimes, plugging it in to charge it works.
And then, when both these fail, I've found hitting it against a soft surface, like your knee, with medium force so that it's flat on its back a couple times works too. Weird, I know, but true. (Works best when you hit it while it's off and then turn it on again.)

  • Anonymous May 23, 2012

    yes it did really work i turned it off then hit it against my knee and plugged it in to charge and it came on no white screen thanks

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  • Posted on Apr 25, 2010
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Okay , none of the stuff worked , my phone's screen is gone white & everytime i touch the end button to turn it on it goes right to the white screen , any other suggestions ?

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  • Posted on Feb 21, 2010
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Ive had my phone for just over 6months, and after about month 3, it was telling me that i had an invalid batery...and it was the one that came with it.
Now, it will white out, so i took it to them, and was told that it could be replaced...if i was willng to pay for it. This, naturally pisses me off, being this is not my mistake nor caused by me.
I am not impressed at all with this phone, and will not be getting a new one when my contract is up... i suggest.. that if you are getting a phone... you run away from the Rival. If you find yourself with it in your hands after buying it... be prepaired to "beat it" to get it working again.

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  • Posted on Jan 19, 2010
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I have the same thing happending with my 2nd Rival phone. This is the second time my screen has gone black. I suggest dropping it from a short distance (1-2 inches) flat on it's back. Something is surely loose in there. I noticed it starting going black when I was hitting the back button, but then every time I touched the screen, it would go out during the touch. Anyway, I have a new replacement coming in the mail and Verizon said if it happens agian, they will suggest getting a different model phone. I hope they give me an option similar to the Rival (multimedia phone with a keyboard).

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  • Posted on Dec 31, 2009
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That didnt work on mine...I ended up going to our Verizon store and they are discontinuing them, they have to fedex me a new one since they arent in stores any longer. They are aware of the problem. The guy at Verizon store called it the "rival screen of death". He said they have had problems with them since they got them in. I had to get a replacement but if it happens on this one they will let me select a new phone at no charge.

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  • Posted on Feb 28, 2010
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Well everybody just go and complain to motorola!

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  • Posted on Jun 19, 2010
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I've had my phone for about 7 months & now thee screen has gone black, & sometimes the screen will just go dim so I can see it but barely, then it goes out again.. I went to the store & talked to them, but they told me that they would just replace it for $40 when I HAVE insurance on it.! I don't want to pay for another phone, when I never did anything to screw it up. So, I put my phone on the charger then I dropped it while it was off.. When I turned it back on, IT WORKED.!(: So, I suggest that if your screen is being *** that you simply drop it while it's on the charger but off.

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  • Posted on Jan 30, 2011
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Take your Rival out to your car. Carefully place your Rival on the ground in front of your car's right front tire if your car is front wheel drive or in front of your car's right rear tire if it is a rear wheel drive. Then get in your car and start it. Firmly place your foot on the brake while simultaneously flooring the gas pedal. When the engine noise becomes too loud, release the brakes. Once you hear the Rival shoot out from under your tire you are done. Now go out and buy anything but a Motorola product.

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  • Posted on Jun 06, 2010
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My rival is a tweaker like if you blow on the screen the right touch panel dot pops up the contacts and stuff. and sometimes when i hit the touch panel to go to messages it wont work at all. my messages send like 50 times to people. wheni have a menu popped up and i hit end the menu takes for ever to end. matmans method doesnt work. ugh these rival are cute BUT STUPID!!

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  • Posted on Apr 21, 2010
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Ok heres what to do
1.take out ur battery
2.flip it over
3.look at the back there should be a little circular sticker thats white with red x's in it
4.if ur sticker is red with white x's or all red it has water damage.
5.i'm not sure if itz completely true but itz what ive heard

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  • Posted on Feb 10, 2010
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I got my phone fixed (person who asked the question), go to motorola.com and download the motorola updater and download the new software for your Motorola Rival A455. I user this method and it works... for now.

  • lindsey314 Sep 27, 2010

    if you download the updater on your computer how does it transfer to the cell phone?

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  • Posted on Jan 15, 2010
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My phone does the same thing, but my bro has the same one and his works just fine, I'm going to to the store to get it changed idk If ill have to pay to get it it changed lets hope not, but I'm not getting a Motorola!!!!

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  • Posted on Mar 21, 2010
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My phone does the same thing, but the screen goes black and i can only see the screen if i have direct sunlight.

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  • Posted on Jan 25, 2010
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Mine is on crack idk wat to do ima try matmans idea?0_0

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  • Posted on Dec 17, 2009
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Matman that didn't work.
Mine is doing it too!
And I have really important things on here I REALLY need immediately,
Can you help?

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  • Posted on Nov 01, 2010
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My solution was to take the battery out and clean it out using compressed air. Works for me but I do have to do this once a week or so. Seems to be a overheating issue safety shutdown.

  • kentmisty May 20, 2011

    like what do you mean compressed air like just blowing or like a machine?:/ because my fone has been broken for awhile and i really want it fixed!

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  • Posted on Aug 12, 2010
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Matman you fail... I'm taking this **** to the store and I can only hope they are out of rivals so I can get a better phone.

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  • Posted on Feb 02, 2010
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I had this happen and only the hitting it on the knee worked, just don't know how long it will work for!!?????

  • Anonymous Feb 02, 2010

    Now after hitting it on the knee half the screen looks darker than the other, like it is going out, AH ****!!!!!!!!

  • Anonymous Dec 08, 2010

    Freaking unbelievable man!!! Hitting it softly against the knee REALLY works!!!!
    Just had to hit it softly about 5 to 6 time.

    Merci

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Mine did this too! i did nothing wrong, it just did it on its own! i took it to the store and i had to pay to get a new one.

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We have 3 Motorola Rival at home, and mine is the only one getting the infamous White Screen of Death, twice now in the last 6 months :(

I take really good care of my phone, but the Rival keeps failing on my.


First time I took it to the vendor and after 3 weeks I got it back fixed, but last only 5 months. I would prefer to give you guys a more tech solution, but in a desperate moment, I tried the "knee trick" and it worked for me; just be patient as I had to hit it SOFTLY at least 6 times and I got a partial screen working, hit it again and I got the whole screen working good.

Hope this encourage you to keep trying and have your phone fix.

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  • Posted on Sep 14, 2010
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Same thing on my daughters phone.but the thing was alive the screen had buzz back when you touched the right areas,it vibrated, just wasnt showing you stuff-white screen. i wated til the screen went off then plugged the charger in and it came to life with the real screen-where it left off.unplugged it then i messed with it and it went to white screen again.plugged the charger in and it just white screened. the held send and end buttons down at same time for a little bit(15-20seconds) and came back onwith verizon start logo, then said charging-which it was.

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Matman's solution worked. I am so happy about that. I just hope that this sought of thing doesn't happen again when my daughter is out. She can't carry the charger and plug it in somewhere when she is not home.

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I am having the same problem with my phone to I called the company and the are sending me a new one and this one will be my third the screen on my phone will turn white and for a while it would work if i put it on the charger but now it won't work at all

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My friends phone has the same thing! I have it and tried the "hitting on the knee" thing, and it didn't work. I will try again and will keep you posted.

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Ive been having the same problem as all of you and i really hate it!!!!
im going to take it in the store but for sure DO NOT WANT ANOTHER MOTOROLA RIVAL!!!! do any of you know if i take it in if they will give me a different phone but not for the full price?.

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Thank you Matman! Tried your solution and it worked for me (put it on the charger and then beat it against my knee), just hope I can keep this POS phone working until they give me a deal on a new one!

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  • Posted on Jun 21, 2010
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I've had to send my rival back 3 times so far and get a new one, and the one i have now is going sideways already and i've only had it for a month....when the screen goes blank, try removing the battery and plugging it into the charger.

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  • Posted on Dec 25, 2009
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I'm looking to fix this. Will try Matmans fix and re-post

3 Related Answers

Anonymous

  • 4 Answers
  • Posted on Oct 08, 2007

SOURCE: White screen on Motorola RAZR

I had this problem too. My razrs screen would just go white every 15 minutes maybe, and i would have to turn it off and back on.There was a white line at the bottom of the screen also, so i went to http://direct.motorola.com/hellomoto/motosupport/source/SoftwareUpdateSummary.asp?country=&language=&web_page_name=SUPPORT&strCarrierId=US%20Cellular&strPhone=V3c&strCable=Mini%20USB%20Data%20Cable and downloaded thee software update. after it was finished the white line went away the screen never went white and it fixed everything!

Ad

Anonymous

  • 1 Answer
  • Posted on Feb 26, 2009

SOURCE: Blank or White screen on new Motorola Krzr k1 cell phone

its the FLEX CABLE! need to change it..the cable that connects the LCD screen to the main motherboard

Anonymous

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  • Posted on May 31, 2010

SOURCE: My motorola W375g only shows a white screen

motorola w375 white screen solution

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0helpful
2answers

Need instructions on how to fix my Motorola Rival A455's new white screen.

Hi,

Since everything works fine, just the display (white screen) problem, with this, there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out that's why your screen is not displaying any picture.

The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

I would urge you to replace the flex and I am assuring you that your screen will display picture again. You might also be lucky to find out that the flex is not well fix, that is, it may have loosed contact.

If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be fixed/replaced.
1helpful
1answer

Has white screen, bit everything sounds like it works

Hi,when a phone has a white screen display and everything works fine, is usually a screen display problem or a flex problem

In other to know if it's a screen problem you will need to test the flex first.

The flex is a thread like object inside the phone and it is located inside the phone and it also controls the function of the display of the screen, The locate the flex you will need to disassemble the phone.

After testing the flex with a new flex, if it does not display,that means the flex is not ok,But if it does display, that means the flex was the problem all along.

I would if you don't really have the knowledge to disassemble the phone in other to course more damage,you can take it to an expert in phone repairs for assistance.


The price is not that expensive to replace.

Feel free to pass your comment.

Thanks for using fixya...
0helpful
1answer

Motorola Rival Keeps Restarting Itself

My rival has this problem now. The last two I went through both had displays go bad and render nothing but white screens. I only got the first one about a year and a half ago. The only permanent solution is to buy a non-motorola phone. The rival is a total lemon.
9helpful
3answers

White screen of death?

Hello

The white screen of death is a flex problem.

The flex of a phone is what connects the screen to the board of the phone. it is found in most flip and slide phones.

When you flip and slide these type of phones after a while the flex gets weak and that causes the white screen you see.


The only solution is to have your flex changed,that will definitely solve the problem..

Goodluck
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My screen goes white, and turns back on, then goes whit again

think its a goner....my daughters W810i did the same and i still have it. Someone said about flashing it but that didnt work either.
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How do i fix the solid white screen that is on my phone

For the Motorola Rival A458 when the screen turnes white it is a softweare issue. And it is a known problem by Verision, so to fix this problem you bring you and your messed up phone to a Verizon store and they will exchange it for FREE!!! (I know because i have a rival and just got of the phone with customer support)
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Motorola Rival screen goes white when i turn it on!

happened to mine too. its motorola's fault, you did nothing worng. its only that something comes loose inside the phone, take it to the store and get a new one, free no charge. thats it.
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I have the motorola rival and just yesterday after doing nothing to damage it i pulled it out of my pocket and the screen didnt turn on but everything on the phone works except for the screen i can call...

mine did the same thing. take it to the store where you got it and they will give you a new one. apparently its happened before with the motorola rivals, something comes loose inside the phone. when you bring it to the store they should give you a new phone for free. but im pretty pissed off, because when i got my new one they transfer only the contacts. im pretty mad that all my pictures, videos,and ring tones/sounds are gone just because of motorola making me a crappy phone
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Blank or White screen on new Motorola Krzr k1 cell phone

its the FLEX CABLE! need to change it..the cable that connects the LCD screen to the main motherboard
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