When you plug in make sure you are using the correct power scheme/supply. If it is power by USB only, make sure you have both USB 2.0 connectors plugged in.
Otherwise, go to System Device Manager, look under the drives to see if it listed. If so, click update driver, and force the OS to pick up the driver on your CD (which came with the drive).
Otherwise, assuming the drive has power, I would format NTFS and try again.
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Hello,
There are several thing to try, first make sure all the cables are connected properly. If your firelite is the small size that fits in a shirt pocket it may have two connections at either end, make sure all ends are plugged in, if it's a full sized drive it will have a USB cable and a power cable,ensure both are plugged in and the light is on.
Once you have done this Right-Click on Computer or My Computer and select Manage. In the window that comes up you will see Disk Management, select it and wait a few seconds then look through the right hand side. The first drive listed will likely be your boot drive. If it shows up there but is unallocated report that back. If not take it to the PC store nearest you and ask the technicians to move the HDD in the firelite to a new shell for testing, if that works buy the new shell.
If neither of these works the drive may be damaged, if you need the files that are on it and it seems to be damaged, report back here with your Country, State and City and I will locate the nearest Data Recovery pro and refer you in.
Hope this helps FixYa,
Chris
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