Hi,
I have just inserted a new Lexmart No 2 colour cartridge into the above printer and now have a message "unsupported cartridge". I put the original cartridge back in the printer and still get the same message. I have tried all combinations and the printer refuses to print.
1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier
moves and stops at the loading position, unless the All-in-One is busy.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Unplug and re-plug the printer into the power source
to reset it.
6. When the printer turns on, reinsert one cartridge
first.
7. Close the printer cover and check for any errors.
8. If no error appears, reinsert the other cartridge.
Close the printer cover.
9. Replace whichever cartridge is causing the error to appear with a new cartridge. You could also try inserting a different known working cartridge to determine if the other is faulty.
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I put a new black Lexmark 34 and Lexmark 32 cartridge in a Lexmark 8350 printer and get the error message the the cartrdge is missing. I've tried cutting it off, unplugging it, all sorts of combinations. Can you help?Appartently, I am not the only one having the problem.
Hi, I have done all the above to solve this cartridge problem still it will not print anyone got a solution or should I send the machine back.
she
I have installed a genuine No2 colour cartridge and the x4580 dispays incorrect cartridge i replaced it with the used cartridge and there is no problem displayed apart from low ink
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