Canon printer mp 510 error 5010

unfortuantely according to canon website, if turning it off/on doesn't clear the error then it will require a "repair service". Doesn't acutally say what the problem is I'm afraid.

good luck

Don

go here first..get new drivers, I'll post your printer user manual in a moment

same problem here but i think; its a hardware problem or maybe scanner but if u face error 2:4 thats i confirm problem with connecter cable from scanner into motheboard...just check cable connecter scanner connect properly if doesnt work.......send to canon service center

Hello , i have the same problem but vice versa. i bought my printer with the 210 and 211 cartridge and i bought now the 510 and 511 and the printer wont recognize them . all i know is that my printer is specially made for canada thats why it works only with 210 and 211 , so urs must be european because 510 and 511 are the cartridges for the european version of this printer . i've tried so hard to trick the printer so accept this cartridges but its not working . did u find a solution in the mean time ? i could really use some advice

try these steps..

1. Turn off the printer (MP 830) or other 2. Disconnect the printer from the power outlet (totally unplug the printer) 3. Wait for 1 minute - not less than that. 4. Plug the printer back in to the electrical outlet. 5. Turn the printer on

Hi, did some research for you and this is what I found:

Dear Customer,


Thank you for your recent enquiry regarding your Canon product.

In response to your query, please be advised that the error code "5010" indicates there is a scanner error and the printer will require service.

If the printer was bought recently you can contact the dealer and check the replacement program.

If you are outside the replacement policy, please find below a list of authorized service centers for your device and some packaging instructions:

The following office peripheral products: A3 and portable printers which are still under warranty, Laser Beam Printers, PC/FC Copiers, Multifunctional Devices and Fax machines benefit from on-site service.

On-site service can be arranged by dialing 0870 400 2080, or by contacting

Canon Ireland Ltd (Fax, Multifunctional and PCFC Copiers)
Arena Road
Sandyford Industrial Estate
Dublin 18

Tel: 01 205 2400
Fax: 01 295 8141
Web: http://www.canon.ie

Hi Friend,
kindly follows the below 2 steps

1.Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.

1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)
   
   Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.
   
   
2. Wait approximately ten seconds and then press the <ON/OFF> button again.
   
   
3. Wait until the device has completed its cycling process before submitting another job request.

2.The MP510 may require repair

Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need.


Regards,
Ayyasam

That code is a scanner error. The scanner unit can not detect the home position or the scanner unit warming up is not done properly at power on. Most of the time the Scanner unit needs to be replaced.

Canon Tech Support directed this solution and it worked. It is similar for all electronic devices like Routers also. These devices need their "electrical brains" refreshed occasionally. 1. Turn off the printer (MP 830) or other 2. Disconnect the printer from the power outlet (totally unplug the printer) 3. Wait for 1 minute - not less than that. 4. Plug the printer back in to the electrical outlet. 5. Turn the printer on

Yes, same thing happens to me...Error code 5010...and flashing green and orange...alternating lights.

I was trying to photocopy (in basic black, not colour). I had a few pages to copy. I got this 5010 Error code after EACH copy!

I had to turn off the printer after each copy and then turn it back on for the next copy. That's not the worse of it.....once I turned the printer back on and hit copy again...the printer took a VERY long time to scan the item for the next copy. It took me a good 40 minutes to copy 15 pages.
Sooooo irritating!!!!!

Anyone know what to do?

I've also had the paper jam on me tons of times. I am really disappointed with this product. I would not recommend this printer to anyone!