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The top of the freezer is not freezing.

The top of the freezer is refrigerator cold, but not freezing. Could the freezer be too full? Would that be a problem?

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Normal 0 If the bottom of the freezer is freezing (but only just), but the top is just above freezing, then your problem may be either your defrost timer or the defrost heating element. You'll need a thermometer to determine how cold (or not cold) your freezer is getting. Usually a freezer is happiest when it's full, so being too full is likely NOT the problem (there is room for air to circulate, right?).

If you're handy, you can troubleshoot the problem yourself by following the suggestions found here, as that may at least identify the problem. Replacing components inside your refrigerator isn't incredibly complicated, but if you're uncomfortable with taking things apart, you may be better off seeking the help of a properly trained professional.

Hope this information helps!

Posted on Aug 26, 2009

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I hope this helps........

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It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

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The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.


Good luck.

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